Content Support Executive

Job Description

Content Support Executive
Job Location - Jasola | New Delhi

Roles & Responsibilities:

• Abuse Review: Review the abusive content on the site and take actions against it according to our abuse policy.
• EA Review: Review the Expert Answerer accounts/answers and suggest relevant actions.
• OCR Transcription: Using OCR tool in MS word to transcribe questions to convert them in html format.
• Copyright Escalations: Review and action on user reported copyright content.
• Book Logistics: Creation of text files and matching question from old edition books to new edition book.

Requirements:

• Graduate in any stream (with minimum 1-year experience).
• Good communication skills (both verbal and written).
• Good knowledge of Microsoft Excel.
• Goal oriented attitude
• Proficient in time management
• Friendly personality
• Should be willing to work in rotational shifts.

Screening/Interview Process:

• Online MCQ based English Test (50% Score is considered as qualified)
• Team Lead Discussion
• Hiring Manager Discussion

What is Chegg?

An ‘always on’ digital learning platform.

Chegg puts students first...Everything we build in this company is student-focused, making us the leading student-first connected learning platform. Chegg strives to improve the overall return on investment in education by helping students learn more in less time and at a lower cost. This is achieved by providing students a multitude of educational tools from affordable textbook rentals to Chegg Study which supplements their learning through 24/7 tutor access, step-by-step help with questions, and more. Chegg is a publicly-held company based in Santa Clara, California and trades on the NYSE under the symbol CHGG.

Why do we exist?

Students are working harder than ever before to stabilize their future. Our recent research study called State of the Student shows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on provided affordable textbook rental options to address these issues. Since then, we’ve expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, and Chegg Internships and more to support students beyond their college experience. These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to student.

Video Shorts - Life at Chegg: https://jobs.chegg.com/Video-Shorts-Chegg-Services

Certified Great Place to Work!: http://reviews.greatplacetowork.com/chegg

Chegg Corporate Career Page: https://jobs.chegg.com/

Chegg India: http://www.cheggindia.com/

Chegg Israel: http://insider.geektime.co.il/organizations/chegg

Chegg is an equal opportunity employer