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Cloud Infrastructure Engineer


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Job Details

Location: Posted: Oct 30, 2020

Job Description

Now, more than ever, it’s not only convenience but safety we think about when we choose to shop online rather than going into an actual store. Cardinal, a Visa solution, is a global leader in authenticating digital transactions. We work every day to make the digital shopping experience safe, rewarding, and engaging. For over two decades, we’ve been bringing merchants, issuers, and shoppers together in an experience where everybody wins. With a singular focus, proven technology, and dedicated service, we continuously raise the bar for payment authentication around the world. We are one of the leading FinTech companies in Northeast OH. We are proud of what we do and how we do it.

When you work with us, you get the best of two worlds. Cardinal is a small company, with a welcoming, family-like atmosphere. But as a Visa solution, we offer the world-class resources and benefits of a global company. As companies with a worldwide customer base, both Cardinal and Visa realize the benefits of having a diverse employee base, both for our products and customer service. We are dedicated to continuous improvement in all that we do. We use Lean and Agile principles and rituals as the framework for achieving that improvement. To achieve these goals we need accomplished and ambitious people - people that recognize the value that comes with the varying perspectives, and the cultural awareness that comes with our diversity.

This role is eligible for remote work from anywhere in the US, or could be based out of our headquarters in Cleveland, OH.

The Cloud Infrastructure team at Cardinal was born out of the need to have dedicated resources that can design, implement well-architected and secure networks, firewalls, compute and storage resources while effectively managing the user access. Cloud infrastructure is virtual computing that can be accessed via the Internet or a network by clients that need computing power but lack extensive physical computing infrastructure. Our Cloud infrastructure engineer will design and provision the systems, network and security that is needed for our applications.

As our Cloud Infrastructure Engineer, your responsibilities involve working with the infrastructure involved in developing systems/applications and accessing them. You will help determine Cardinal’s needs in order to effectively use cloud computing technology and recommend changes in everything from networking to software. As part of your duties, you will continue to review the security, evaluate new technologies that are emerging and use their assessments to form recommendations about what technology should be integrated into our system.

What You’ll Do:

  • Deliver plans for required functions using the cloud offerings.
  • Support plans with evidentiary findings of best practices.
  • Plan for future scalability of our cloud infrastructure.
  • Document infrastructure and educate support engineers
  • Provide monitoring and educate others on the use of monitoring
  • Manage deployed software including Elasticsearch, Kafka, InfluxDB, Docker & Kubernetes
  • Research and work on implementing new technologies that might add value to the team
  • Work with dev teams and help them deploy and manage their apps securely


  • Taking and providing feedback on designs
  • Demonstrate a proactive rather than reactive approach to problem solving
  • Demonstrate an attention to detail
  • Contributes to a positive team spirit and puts the success of the team above personal interests
  • Supports the organization’s goals and values
  • Can communicate with a variety of clients both internal and external

Additional Responsibilities:

  • Participate in cross-functional teams to develop and deliver our technical documentation
  • Participate in agile ceremonies such as Daily Standups, 3-Amigos, Sprint Review, Retrospectives, and Agile Town Halls
  • Maintain and iterate on our customer facing APIs as well as client facing portal applications
  • Create, develop, and execute on the documentation roadmap

What We Need You to Have:

  • Minimum of a Bachelor’s degree, Master’s degree preferred, in technical or related discipline
  • 3 years of experience with cloud infrastructure in either AWS or Azure environment
  • Certification in either AWS or Azure cloud environment
  • Ability to learn new technologies either provided as Cloud services or solutions external to that stack
  • Administering Identity Access Management
  • Demonstrating a commitment to security best practices

Physical Requirements:
This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, and reach with hands and arms. Cardinal/Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Cardinal/Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

About CardinalCommerce

CardinalCommerce provides digital authentication solutions and products for merchants, financial institutions, and networks.

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