Vice President, Client Solutions

Job Description

Vice President, Client Solutions - 73982

Client Services and Sales - USA New York, New York

ABOUT THIS JOB :

The Vice President, Client Solutions, is a member of the Global Strategic Account team, dedicated to servicing a global leader in e-commerce, digital media and technology. The scope of the client solution function ranges from leading a dedicated account team, understanding and selling Nielsen’s services, developing a client engagement strategy, contract negotiation and account management.

In this role, you will be responsible for leading a team responsible for the North America growth strategy with this global digital leader. This role will work closely with the global and regional Strategic Account leads, Nielsen Product Specialists and Nielsen Product to execute a commercial growth strategy, with a focus on new business, pipeline expansion and associated revenue.

The ideal candidate will possess a strong media background and a proven track record of business development and account management. This person should be a respected leader, highly organized, have the desire to build strong client relationships, comfortable delivering robust presentations, and able to adapt to the needs of a dynamic, ever-changing environment and client.

RESPONSIBILITIES:

• Manage and coach the dedicated account and matrix teams to drive value and growth.
• Facilitate the on-going development & management of a global strategic account to proactively identify new opportunities to drive greater value and expand engagement beyond current business.
• Build trust-based relationships with key contacts at the client; strive to independently build deeper and wider relationships within and across client organization by building a comprehensive understanding of client and marketplace and leveraging prior experience and client service acumen.
• Identify and manage mutually beneficial opportunities to partner with the client, including new products and data integrations.
• Present opportunities to help clients grow our business through consultative selling and solid negotiating skills; grow revenue through sales of incremental products within an established client base.
• Manage internal & external stakeholders through complex/technical data integrations
• Secure contract renewals by structuring, negotiating and closing complex deals.
• Conduct client meetings to build and maintain high levels of customer satisfaction across all subscribing products.
• Articulate an excellent understanding of each product and solution, and how the data can be used to improve client’s business performance.

QUALIFICATIONS:

• 6 - 8 years of business development / sales experience
• 2 - 4 years experience in leading a client team, with proven track record of success
• BA or BS Degree
• Knowledge of Nielsen’s measurement solutions including Digital Ad Ratings (DAR), as well as strong Excel, PowerPoint skills, and Google suite capabilities
• Strong Interpersonal skills oriented toward client relationships
• Excellent communication skills to translate complex concepts into concise yet informative messaging for clients.
• Team player mindset

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ABOUT NIELSEN

We’re in tune with what the world is watching, buying, and everything in between. If you can think of it, we’re measuring it. We sift through the small stuff and piece together big pictures to provide a comprehensive understanding of what’s happening now and what’s coming next for our clients. Today’s data is tomorrow’s marketplace revelation.

We like to be in the middle of the action. That’s why you can find us at work in over 100 countries. From global industry leaders to small businesses, consumer goods to media companies, we work with them all. We’re bringing in data 24/7 and the possibilities are endless. See what’s next with us at Nielsen: careers.nielsen.com

Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Job Type: Regular

Primary Location : New York , New York

Secondary Locations: WA - Seattle, , ,

Travel: Yes, 10% of the Time