Job Description

Staff Product Manager

Chegg Product: Math
Location: New York, NY

Chegg is an ed-tech company that helps students get into the right college, save money on their books, ace their classes and enter the workforce. Mathway, a world-renowned product and newly acquired part of the Chegg family, is an automated math solver that helps students get their math homework done, understand and deepen their knowledge of math, get better grades, and succeed in high school and college. Mathway offers rich step-by-step solutions for math problems with the option to go deeper into each step. It also features the ability to connect with a live tutor with the Ask an Expert and Ask an Expert LIVE features.

Job Description

Chegg is looking for a B2C senior product leader to play a central role in the acquisition, retention, and engagement of current and future Chegg Math Solver users. The ideal candidate will have an established background in developing customer-facing experiences, strong technical abilities, project management expertise, and great communication skills, along with the high motivation to achieve results. This is a great opportunity to have a significant impact and to help millions of students succeed in high school and college.

Responsibilities

• Own product lifecycle, from discovery to implementation through analysis and iteration, for key product initiatives focusing on acquisition, retention, and engagement
• Work with key stakeholders to understand business goals and gather requirements; identify product additions, changes, and improvements that will support these goals and requirements
• Collaborate with the Chegg Math Solver VP of Product to help define the product vision and strategy
• Develop and maintain a prioritized product backlog
• Write product requirements and user stories, and communicate those effectively across teams
• Gain user insight by structuring and running rigorous A/B tests, defining and observing qualitative user studies, and utilizing quantitative market research
• Use data-driven approaches to make decisions and continuously improve the product
• Define, monitor, and report on key product metrics and review them with senior management
• Work with the engineering and design teams to deliver a product experience that delights students, and help determine the best implementation methods for product initiatives
• Work with the marketing and customer service teams to ensure product features are well communicated and supported

Basic Qualifications:

• 8+ years of total experience, with experience in web-based & mobile app consumer Product Management
• Computer Science, Engineering, or Mathematics degree, or equivalent practical experience
• Excellent analytical skills and experience in making decisions in a data-driven environment
• Excellent communication skills with demonstrated experience communicating to different groups in the organization
• Experience working closely with engineers and designers to build a product that delights users
• Strong project management skills across multiple projects

Preferred qualifications

• Experience with the student demographics as an educator or within an ed-tech company
• Experience in creating interactive learning products, and particularly math learning products
• Strong understanding of SEO and/or conversion funnel
• Experience in running A/B tests

What is Chegg?

An ‘always on’ digital learning platform.

Chegg puts students first...Everything we build in this company is student-focused, making us the leading student-first connected learning platform. Chegg strives to improve the overall return on investment in education by helping students learn more in less time and at a lower cost. This is achieved by providing students a multitude of educational tools from affordable textbook rentals to Chegg Study which supplements their learning through 24/7 tutor access, step-by-step help with questions, and more. Chegg is a publicly-held company based in Santa Clara, California and trades on the NYSE under the symbol CHGG.

Why do we exist?

Students are working harder than ever before to stabilize their future. Our recent research study called State of the Student shows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on provided affordable textbook rental options to address these issues. Since then, we’ve expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, Chegg Writing, Chegg Internships, Thinkful Online Learning, and more to support students beyond their college experience. These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to student.

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Thinkful ( a Chegg Online Learning Service) : https://www.thinkful.com/about/#careers

Chegg is an equal opportunity employer
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