Data Scientist, Delivery Team

Job Description

The Opportunity

Come build the data and analytics tools that will help real people live measurably better lives. As a key part of our client analytics team, you’ll work with cutting-edge data processing frameworks, technologies, and platforms to empower client-facing teams with the tools that enhance and reinforce Teladoc Health's value proposition. Your contributions will drive growth and client retention while providing a better way for Teladoc Health members to manage chronic health conditions.

Through data analytics, you’ll discover and share insights about our members and clients to drive decision making. You’ll work with SQL, Python, R, Jenkins, AWS Tech stack (Redshift, S3), Metabase and other technologies to design and build scalable and impactful reports, dashboards and visualizations. Collaborating closely with data scientists, engineers, PMs and clinical researchers, you’ll help us transform the healthcare industry with innovative, highly effective products.

Your success in this role will be aided by strong data engineering skills and a knack for understanding business needs, especially from a reporting perspective. We’re looking for an effective team player who can facilitate complex, rapidly changing, high-volume data science needs with efficient data pipelines. Other key qualities for your success include attention to detail, pride in the quality of your data, a knack for solving real-life business problems, and a passion for helping people.

Responsibilities

• Build automation tools, data pipelines that help us deliver quality reports on time for a multitude of requests.
• Influence upstream system/design, definitions and develop scalable solutions to meet expectations from internal/external stakeholders.
• Run ad-hoc data-extracts for requests from diverse partners and automate those needs over time
• Develop visualizations to tell stories effectively
• Build insightful dashboards, self-service tools and reports to slice/dice data for helping with partners in making strategic decisions for all functional areas such as member experience, product build/performance, clinical researches, business operations, growth/retention
• Engage with partners, internal and external stakeholders to ensure timely delivery of programs in a fast-paced environment
• Strong time management skills to handle tight deadlines and maintain open communications with partners.
• Engage with Product, Business, Engineering, and Marketing teams to understand the needs, capture requirements and be the liaison between analytics and business.
• Improve data quality and analytic rigor
  • Monitor and triage production runs for ensuring data security and veracity
  • Proactively identify performance / data quality problems, and remedy them
  • Continuously refine data quality with testing, tooling and performance evaluation

Requirements

• Strong experience with R or Python in addition to SQL and data science libraries
• Expertise in data analytics and engineering
• Experience with agile software processes, data-driven product development, reliability, and experimentation
• Strong communications and collaboration skills. Ability to work with varied functional teams. An effective team player with a fundamental respect for all people and their values
• Quick learning, adapt to changes, manage priorities keeping company and team’s goal in mind.
• The drive and ability to advise Product Managers and executives
• The ability to work around challenges and changing priorities
• 3+ years of professional experience in data engineering/analytics/science

Impress us even more:

• Basic understanding or experience in:
• Exploratory data analysis
• Anomaly detection
• Machine learning
• Predictive analytics
• Jenkins pipeline
• Salesforce integration

Why Join Teladoc Health?

A New Category in Healthcare : Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.

Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.

Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.

Focus on PEOPLE : Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.

Diversity and Inclusion : At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.

Growth and Innovation : We’ve already made healthcare history, yet we remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy (including breastfeeding – we have a mother’s room in both our offices). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.