Executive Assistant

Job Description

Who You'll Work With

You will join our Tampa Service Center (TSC) located in St. Petersburg, Florida. You will work with a diverse group of colleagues who each provide support for up to 12 consultants and managers from across the region. The Tampa Service Center opened in May 2010 to provide executive assistant support to North America as well as provide human resources (HR) administrative support. Since then, the TSC has expanded to become a hub for North American finance and is home to colleagues within practice administration, recruiting, analytics, design, learning, benefits and other roles.

What You'll Do

You will work with your assigned consultants and managers to organize and leverage their time effectively, manage their complex schedules and coordinate their travel logistics. In this role, you will be problem-solving and multi-tasking, assuming responsibility for planning, organizing, and executing major projects (e.g. calls and meetings entailing coordination of schedules of senior leadership participants). You will also be responsible for planning client and internal meetings, conference calls, conferences/events and lunches/dinners.You will be collaborating with clients, client administrative contacts and with department members in creating smooth workflow including soliciting assistance from others as needed and helping others, as appropriate and maintaining follow-through. You will have flexibility to ensure appropriate, timely actions and that deadlines are met. You will also act as liaison for assigned individuals to ensure that various departments provide requested support in an efficient, timely manner.

Qualifications

• Excellent administrative and organization skills
• Detail oriented and ability to prioritize and multitask
• Track record of demonstrated ownership through responsibility and accountability for end products
• Highly professional telephone presence; strong customer service mindset and style
• Computer-literate; strong email and calendaring skills required (Outlook proficiency preferred); proficiency in PowerPoint, Word, and Excel a plus
• Able to anticipate and meet the needs of individuals/colleagues supported
• Embodies a positive attitude; able to establish relationships both with local colleagues and those working in other offices
• Able to work expertly and effectively in a dynamic, deadline-driven, high-pressure environment
• Inventive in problem solving; high tolerance for ambiguity
• Excellent professional standards, discernment and discretion when taking care of sensitive information
• Excellent communication skills, both verbal and written