Project Coordinator

Job Description

Who We Are:

Persado is a pure-play AI company that’s changing the way Fortune 500 companies communicate with their customers by unlocking the power words and transforming the way ideas are born. Among others, we work with GAP, Dell, Verizon, Humana and 8 of the top 10 U.S. credit card companies, including JP Morgan Chase and American Express.

In an ecosystem that’s obsessed with personalization –the right offer, the right product, the right segment– we believe that the right message is the one core functional need for every company in the world, making the Choice of Words a multi- billion dollar blind spot for Silicon Valley.

We are the only company with the technology to claim that blind spot in the Enterprise Personalization stack.

What We Are Looking For:

In this exciting role you will be responsible for assisting Program Managers with Persado's digital marketing campaigns.

What We Want You To Do:

• Assist the Project Managers and Senior Project Managers with the execution and monitoring of day-to-day client tasks, and potentially own execution of assigned account’s projects
• Manage client communication around operational tasks
• Monitor and report on customer level KPIs
• Transcribe customer status meeting updates on CRM platform
• Create and maintain comprehensive customer level documentation
• Participate in projects to define and document processes within the PM team
• Provide data entry and/or administrative support for department initiatives and reporting
• Collaborate with the PMs in creating project plans and managing campaign trackers
• Escalate customer and execution related issues to Account team as needed

What We Want To See:

• 1-4 years of experience in a digital marketing environment
• Strong academic record, including an undergraduate degree preferably in marketing, management or related fields
• Basic understanding of project management methodologies
• Strong quantitative skills and experience working in Excel
• Experience with supporting digital marketing campaigns such as Email, Web, Google Adwords , Facebook Ads
• Working knowledge of HTML and other web related languages, a plus

Who You Are:

• Have a “Customer First” mentality
• Exhibit solid process-oriented thinking and problem-solving capability
• Possess excellent communication skills
• Enjoy creating task lists and crossing them off
• Love paying special attention to detail and timelines
• Show ability to juggle multiple tasks and priorities
• Works well with others and have a positive attitude
• Quick learner, able to develop quick expertise in project management and persado’s platform

What We Offer:

Achieve your life goals and work goals at Persado .

• Competitive salary and equitable compensation - We’re committed to equal pay with regular market rate salary adjustments
• Generous Benefits Package globally
• Company Equity
• 401k to prepare for your future
• Paid holidays and flexible paid-time-off
• Annual company off-sites to keep our global offices feeling local
• Persado Cares! 2 paid Volunteer days per year and charitable giving matching
• Weekly meals and a fully-stocked kitchen with snacks and drinks
• Structured onboarding Continuous Learning & Development tied to a personalized career path
• Diversity and inclusion initiatives
• All the gear you need to work smart

Classification: Public