Product Manager, Host

Job Description

Airbnb is in the business of connection—offering millions of places to stay and tens of thousands of handcrafted activities, all powered by local hosts. An economic empowerment engine, Airbnb has helped millions of hosts delight guests by providing unique travel experiences, entire homes with private amenities, and immersion in local communities while keeping the financial benefits of tourism with the people who make it happen. With more than 800 million guest arrivals to date, and accessible in 62 languages and dialects across 220+ countries and regions, Airbnb promotes human connection, community and trust around the world.

About Airbnb China

The company has increased its investment in China and experienced rapid growth since officially entering the market at the end of 2015. Airbnb continues to focus on product localization and innovation to better serve local users and enhance the user experience, nurture a trusting local community, and engage Chinese Millennial travelers with inspiring brand moments. As one of the leaders in the home sharing industry, Airbnb works with partners across many fields to actively promote the sustainable development of this emerging industry and achieve win-win results for everyone. Airbnb will continue to build an efficient local team, bringing the end-to-end, authentic travel experience to Chinese travelers.

Job responsibilities:

• A results-oriented approach to landlord growth and landlord marketing strategies
• Able to understand the motivation of the landlord, the business structure, and the ability to design a landlord toolset to meet their goals
• Clearly define the goals of success for the team, prioritize the products according to the scope of influence, and use the data to verify success.
• Have a deep understanding of the Chinese market, and will look for new opportunities based on the characteristics of airbnb
• Can establish good cross-group cooperation relationship, can promote large-scale cross-functional group and cross-ocean cooperation

Requirements:

• Have toB product experience, large e-commerce company, OTA industry work experience is preferred
• Have an in-depth understanding of Airbnb products, have strong product design capabilities and product sensitivity
• Thinking from the user's perspective; results-driven, can clearly define the end goal and have the ability to integrate resources to achieve this goal
• Tight thinking, can ask questions, prove hypotheses, and aggregate different possibilities
• Strong self-motivation; strong problem solving skills
• Good command of Chinese and English, strong written and oral skills
• Work experience over 6 years is preferred

爱彼迎致力于建立人与人之间的连接,在当地房东和体验达人的支持下,提供数百万房源和成千上万的精彩体验项目。作为促进经济发展的引擎,爱彼迎打造了一个平台,使房客和体验参与者能够入住配备私人便利设施的完整房源,融入当地社区获得独特的旅行体验,同时让数百万房东和体验达人享受到旅游业带来的经济效益。迄今为止,爱彼迎已接待了超过8亿人次的用户,在220多个国家和地区提供62种语言服务,在世界范围内促进人际交流和信任,创造充满人情味的社区。

爱彼迎中国简介

自2015年底正式进入中国起,爱彼迎在中国市场不断加大投入,实现了持续快速增长。爱彼迎将持续升级本土产品,打造创新的品牌活动,提升用户体验,构建有凝聚力的社区。作为共享住宿行业的领军者之一,爱彼迎还携手各方,积极推动这一新兴行业的可持续发展,实现多方共赢。我们将继续打造高效的本土团队,将原汁原味的旅行体验带给中国旅行者。

资深产品经理(B端线下履约方向)

工作职责:

• 熟悉酒店或民宿行业线下履约流程,对于用户服务有深刻理解
• 具备端到端构建房东交付和服务流程的产品和运营能力,能够结合数据和行业知识快速定位问题解决问题
• 具备很强的资源整合能力,能够赋能房东,利用房东的参与和自运营前置解决用户服务问题
• 为团队明确定义成功的目标;可根据产品的影响范围进行优先级的排序和数据验证;
• 建立良好的跨组合作关系,推动大规模的跨功能组和跨洋的合作

任职要求:

• 6年以上互联网产品经验;有B端产品经验、大型平台类公司经验(OTA,电商,共享等)优先;
• 优秀的产品设计能力和产品敏感度;对涉及过的产品及商业形态有个人的独立思考;
• 从用户角度出发,结果驱动,可以清晰的定义最终目标并且通过资源整合实现最终目标;
• 较强的逻辑思维能力;主动提出假设并解决问题的能力;
• 较强的书面表达、口头表达能力;良好的中英文读写能力