Senior IT Administrator

Job Description

Workable makes software to help companies find and hire great people. We get recruiting and its role in building healthy workplaces — which is why we’re proud more than 20,000 teams around the world use Workable to do exactly that.

And while we take recruiting seriously, we don’t take ourselves too seriously. At Workable, you’ll find smart people who have fun, learn and innovate, and help others do the same. We brainstorm, we laugh, and, occasionally, we party (there’s a lot to celebrate), but we also appreciate people’s need for quiet time and focused work. We respect everyone, we hire the best, and make sure every experience is special.

We are looking for an IT administrator to join our Operations team!

As an IT administrator you will:

• Work across the company and be the IT person for all the Workablers globally (Greece, UK and US)
• Manage, configure and troubleshoot IT cloud services including Google, Atlassian (Jira, Confluence), Microsoft
• Provide recommendations when it comes to improving the organisation’s IT systems
• Implement any enhancement, replacement or modification of IT tools in regards to IT processes, including integrations, reconciliations and other improvements
• Be responsible for IT support to our offices and remote employees
• Provide technical assistance (through ticketing system) to employees for incoming queries/issues related to computer systems, hardware, network and company services
• Be responsible for the employee onboarding/offboarding processes
• Manage the inventory relating to hardware, software and other IT supplies
• Provide training and orientation to end users for all modified and new systems according to IT processes
• Create and maintain IT documentation
• Analyze and provide recommendations for optimizations of internal software-based processes
• Engage on research of new software/tools to support purchasing efforts
• Support in development and maintaining vendor relations and Licenses Management (new purchases and renewals)
• Degree in Information Technology, Computer Science or a related discipline
• 2-5 years of experience as an IT Support, IT Administrator, Systems Administrator or similar role
• Scripting experience (Python, bash, other) and understanding of APIs
• Hands-on experience with MacOS and Windows
• Excellent English skills
• Experience with administration of cloud (or in-house) services/systems

Desired Skills

• Familiarity with Jira administration
• Familiarity with business processes analysis and CRM systems
• Experience in Mobile Device Management (MDM) platforms
• Basic knowledge of network systems such as LAN, WAN, Wireless
• Excellent communication skills and positive attitude
• Ability to work effectively as part of a team and with other colleagues at all organizational levels

Our employees enjoy benefits that make them more productive and contribute directly to the development of their professional skills. We want to be able to attract the best of the best and make sure they keep getting better. On top of an exciting, vibrant and intellectually challenging environment, we are offering:

• An attractive salary and a bonus plan
• Health insurance plan including dependents
• Mobile telephony including data plan
• Apple gear for your home office and access to the best productivity tools
• Extensive parental leave
• Work from home on most days
• Annual summits in awesome locations (as soon as traveling is safe again)

Workable is most decidedly an equal opportunity employer. We want applicants of diverse background and hire without regard to colour, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law.