Cloud Engineer

Job Description

If you like a challenge, you’ll love it here, because we’re solving complex business problems every day, building and promoting great technology solutions that impact our customers’ success. The best part is, we’re committed to you and your growth, both professionally and personally.
At Rackspace you will be part of a transpacific team designing, automating, and deploying services on behalf of our customers to AWS.
What you'll be doing:

• Working with our global customer engineering teams on a wide variety of AWS projects (migration, containerization, transformation)
• Writing infrastructure as code (CloudFormation, Terraform)
• AWS environment troubleshooting and setup
• Meeting customer SLAs and managing communication in case of issues
• Configuring and maintaining backup, monitoring, and alerting systems for multiple clients
• Interacting with teams and customers in different time zones for ensuring 24×7 support
• Linux/Windows administration, automated deployments, scripting (Bash/PowerShell/Python)
• Participating in work sessions with clients
• Completing technical documentation
• Delivering quality work in agile delivery model in a team environment
• Representing Onica brand

• Knowledgeable in networking and security
• Experience managing common AWS services (EC2, RDS, S3, VPC, CloudFormation etc.)
• Experience with containerization technologies such as Docker and Kubernetes
• Knowledgeable of configuration management frameworks such as Puppet, Chef or Ansible
• You are comfortable interacting with customers and have the ability to communicate effectively
• Experience in basic administration of (MySQL, MSSQL, Postgres, DynamoDB, MongoDB, ElasticSearch)
• AWS Certifications preferred but not required
• Experience working in regulated environments (HIPAA, PCI, ITAR, etc)
• Ability to be on-call after hours when required

If you get a thrill working with cutting-edge technology and love to help solve customers’ problems, we’d love to hear from you. It’s time to rethink the possible. Are you ready?
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