Ambassador

Abbott

Apply Now

Job Details

Location: Bengaluru, Bangalore Urban, Karnataka, India Posted: Apr 20, 2020

Job Description

Job Title:Abbott Ambassador

Reports To:Regional customer experience Manager

Division:Abbott Diagnostics Division

JOB SUMMARY

Acquisition and sales specialist teams, Value Expansion Representative, Area/ Regional Marketing, Customer Support Center and Technical Service, Finance

Actions required to ensure analytical turnaround time for their assigned accounts
Account management

CORE JOB RESPONSIBILITIES

RETENTION RATE:

Ensure instrument analytical turnaround time (uptime/repair/maintenance)
Conduct customer business review (KPI reviews)
Manage customer relationship and thoroughly plan, prepare and follow up customer visits (pre-call plan, post-call notes)
Identify customer training requirements
Coach customers and share knowledge (education)
Identify and resolve customer pain points (troubleshooting)
Replenish and control inventory
Build image and brand in eyes of customer
“Sell” or reinforce Abbott’s total solution value offering
Collect and transmit VOC (Voice of Customer)

About Abbott

Abbott is engaged in pharmaceuticals and manufacturing healthcare products.

View Website

Get More Interviews for This and Many Other Jobs

Huntr helps you instantly craft tailored resumes and cover letters, fill out application forms with a single click, effortlessly keep your job hunt organized, and much more.