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Process Development / Technical Services Engineer - Films (Tokyo)


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Job Details

Location: Tokyo, Japan Posted: Apr 02, 2020

Job Description

Job Description and Specific Responsibilities

The Process Development / Technical Service Engineer will be joining the Electronics Industry team as one of its core members and will be responsible for manufacturing scale-up and delivery of quality films products to customers. The candidate will coordinate manufacturing at CMOs, understand customer requirements in terms of data and quality, and ensure high level performance of our products at our customers. The candidate will collaborate with marketing and sales, formulators, scientists, and biologists to deliver meaningful products. The candidate is also expected to shape our quality management processes for films manufacturing and to understand customer requirements and provide technical service to customers.

Immediate responsibilities include:

  • Develop and improve processes at each step of film product manufacturing process focusing on quality, speed, and cost
  • Build a strong relationship with CMOs to make sure the product is made to spec
  • Develop and improve quality management processes
  • Update and implement lot to lot CoA processes to match specific customer requirements
  • Ensure that initial customer experiences with the product are positive
  • Support experiments, testing, and the specification process for new product opportunities
  • Work closely with Marketing and Sales to collect customer requirements, help translate those requirements back to the R&T team
  • Drive feedback and improvements from customers and CMOs as well as “Design for Manufacturing” input into the Zymergen organization
  • Design and implement continuous improvement plans to improve process performance and decrease costs

Key personal characteristics:

  • Provide pragmatic technical leadership for new products with a high sense of urgency
  • Flexible in quickly assessing commercial opportunities and adapting our value proposition/technology
  • Very good interpersonal skills and strong ownership of the technology, go deep when needed
  • investigative to understand how our products help customers and how we can improve our CMOs
  • Excellent communicator and convincing presenter, recognized as technical expert
  • Team player with the strong desire to succeed in a start-up business


  • BS in an engineering discipline and 5+ years process or manufacturing engineering experience in cast film products and roll to roll processes
  • Experience interacting with customers
  • Proven track record of process development and scale-up success for high performance materials
  • Experience with manufacturing at CMOs
  • Language skills for respective region a plus (Japanese, English, Korean, Chinese)

Additional Details Expected travel intensity is 30%-50% as our manufacturing footprint is global

Founded in 2013 and based in the San Francisco Bay Area, Zymergen is a technology company unlocking the power of biology. We deliver better economics for products made from biology that are used across industries, bring new products to market faster, and develop novel products. Our proprietary platform uses robots and machine learning to engineer microbes faster, more predictably, and to a level of performance previously unattainable. These microbes, and the products they produce, have broad applications across industries such as chemicals and materials, agriculture, and healthcare. For more information visit .

About Zymergen

Zymergen researches, develops, and manufactures microbes for Fortune 500 companies.

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