Business Systems Operations Analyst

Job Description

Company Overview

The Business Systems Operations group provides support to all departments within the ABIS US Retail organization as it relates to the DST TA2000 application. The services the department provide assist the operational areas in their processing and reporting needs on a periodic or ad hoc basis. The members of the BSO team provide a variety of services including but not limited to new fund administration, mergers, conversions, annual fid fee runs, annual purge runs, 12B1 quarterly runs, ABIS nightly fund pricing, dividend runs, TA2000 enhancements/implementations, project management, main frame job submission, account statistical list/reports, and user security for the SS&C suite of products.

AllianceBernstein (AB) is a global investment-management firm providing industry-leading research and investment solutions through a combination of innovation, intellectual curiosity and relentless ingenuity. We offer high-quality research and diversified investment services to institutional and individual investors worldwide. Our clients include some of the world's top institutions as well as private-wealth clients and retail investors. Through close partnerships with our clients, we collaborate on investment strategies across regions and sectors to inspire innovative thinking and deliver superior outcomes.

We invest in our people and in the communities in which we operate, and we celebrate our diversity to showcase what makes us unique. We offer our talent the opportunity to grow professionally while working on cutting-edge ideas and outcomes in a global culture that operates as a tight-knit community.

If you're ready to innovate and grow your career, join us.

AllianceBernstein is an equal opportunity employer. We do not discriminate based race, color, creed, national origin, sex, age, disability, marital status, sexual orientation or citizenship status.

Responsibilities

We are seeking a San Antonio Texas-based BSO Analyst to join our TASK team in the Business Systems Operations Group.

The Business Systems Operations TASK Analysts are responsible for providing system administration, system research,

and system enhancement support. They aid AllianceBernstein Investor Services (ABIS) operational personnel by

coordinating system enhancement projects and resolving system related record-keeping issues. They ensure that problem items are resolved in a manner both timely and compliant with departmental standards and industry regulations. They also serve as a liaison between ABIS and SS&C, our vendor for the external mutual fund record-keeping system.

Describe the applications and business or enterprise functions the role supports:

• Recordkeeping system maintenance
• Recordkeeping system enhancements research and implementation
• Recordkeeping fund and ID administration
• Recordkeeping administration of 12b-1 fees
• Data mining using software for reporting purposes
• Product support for shareowner and broker dealer self-servicing
• Research issues utilizing a documentation repository for the recordkeeping system
• Microsoft Office Suite of tools
• Adobe Acrobat – PDF tool

The key job responsibilities include, but are not limited to:

• Ensure the review, research, and implementation of system enhancement
• Ensure the successful administration of fund launches, fund name changes, fund mergers, and fund liquidations
• Ensure the accurate creation of user IDs for TA2000 system access
• Assist the department to ensure reports are scheduled accordingly (i.e., daily, monthly, quarterly, annual).
• Assist the department to verify the reports portray accurate information based on information requested.
• Complete requests from internal associates for additional reports.
• Effective communication and telephone customer service skills.

Qualifications

The ideal candidate should have the following:

Qualifications, Experience, Education:

The ideal candidate should have a Bachelor’s Degree (or equivalent hours) in a business related or information technology discipline and/or work related experience in an equivalent position.

Skills:

This position requires excellent time management and analytical skills coupled with an understanding of basic office technology and its application. Above average written and communication skills are required. Experience with Project Management is a plus.

Special Knowledge (if applicable):

Location: San Antonio, Texas USA