Systems Administrator-IMI Distrubuted Systems Support

Job Description

Introduction
System Administrators are the gatekeepers to the many systems that run our company and our clients. As a System Admin with IBM, you will have the opportunity to provide high-value IT services and leverage our leading-edge technology portfolio in our global network. Your work has a direct impact on the day-to-day productivity of our business by ensuring integrity of, and access to, our most important resource: data.
Your Role and Responsibilities
The Columbia MO Client Innovation Center is seeking to hire a UNIX/Windows Technical Support Generalist Admin ready to dive into Red Hat Enterprise Linux (RHEL) and Windows. This role will eventually be responsible for implementing changes to the client’s environment. Required Responsibilities include but are not limited to:
- Ability to identify, analyze, and resolve problems. Support problem and change tickets for client servers. This involves problem determination and implementation of changes to hardware and/or software. This position requires an intermediate level of support after training (Level 1). Interaction with other teams is often required to solve issues.
- Facilitate or engage in problem solving to create a continuous improvement culture.
- Ability to effectively prioritize and execute tasks in a demanding environment.
- Strong intellectual curiosity, motivation to advance in the profession -Participate daily in cadence discussion on team performance. They discuss issues or challenges, and receive troubleshooting input/advice from other team members. They may also discuss team performance trends.
-Please note that the position is physically located in Columbia, Missouri (USA). No remote work is available, except when required by the business.
Required Technical and Professional Expertise
- Knowledge of administering, maintaining, or use of the Linux and Windows operating system and its associated software
- Knowledge of or experience in at least one or more of the following: installing, troubleshooting, operating, testing, planning and configuring relevant technologies from above
- Basic knowledge in Agile methodologies.
- Strong oral and written communication skills and interpersonal skills.
- Fluent in English language.
-HS Diploma
Preferred Technical and Professional Expertise
- Associate's Degree/College Diploma in Information Technology
- At least 6 months experience in one or more of the following areas: AIX, UNIX, LINUX, RHEL, SUSE, Windows 2003,2008,2012, VMware.
- Knowledge of HW/SW RAID, Linux LVM and file systems.
- Knowledge of networking and TCP/IP configuration at the OS level
- Familiar with SAN storage, familiar with Linux OS tuning and handling of common configuration files.
- Problem determination skill with knowledge on searching vendor knowledge bases, open vendor support request, generate diagnostic reports and upload to vendor
- Ability to write scripts in one or more of the scripting languages such as bash, Perl or Python
- Excellent understanding of authentication and authorization technologies such as PAM, LDAP and Kerberos.
-Microsoft desktop and server environments
-Amazon Web Services (AWS) Cloud
-General Networking
-Firewalls and Security
About Business Unit
At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!
Your Life @ IBM
What matters to you when you’re looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
About IBM
IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
Location Statement
US Citizenship required.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.