International Account Executive, Growth

Job Description

Sprout Social is used by over 20,000 brands worldwide including Evernote, Grubhub, Subaru and Edelman. These businesses rely on Sprout to create stronger relationships with their customers through social media.

Sprout Social is looking for a highly driven, outgoing and tech-savvy International Account Executive with strong business acumen to join our expanding Growth sales team.

As an International Account Executive, your role will be focused on generating new business from existing clients within SMB up to Enterprise level customers in the APAC market. You will identifying opportunities for up-selling, and increasing individual account values. Additionally, you will partner closely with our Account Management team who will transfer qualified opportunities into your book. Ideally, you will be equally driven by a customer-centric mentality as well as a desire to close new business.

Joining the Growth team is an opportunity to flex your skills in both Customer Success and Sales. Contributing at a high level in the International Account Executive role will open opportunities to move throughout our growing organization. This role is a remote-based position where you will work out of your home office from the New South Wales region.

The Experience

• Proven success in inside sales or account management, preferably with a SaaS company
• Social media experience is a plus
• Equally focused on customer needs and sales goals
• Driven to succeed and ability to work in a fast-paced environment
• Proficient in time management, setting priorities, and taking the initiative
• Track record of overachieving against defined metrics
• Exceptional organizational, presentation, and communication skills - phone, email, and webinar
• Technical expertise and ability to acquire knowledge of new products
• Understand and apply effective business development strategies and techniques
• A passion for building new business
• Experience working with Salesforce.com or other CRM platform
• Willingness to work in a collaborative work environment

Within 1 month, you will...

• Complete Sprout Social’s new hire training & onboarding program alongside other new Sprout team members. You’ll gain a broader understanding of our products and how your role fits into the organization.
• Partner with the Manager of Growth to define key success metrics for your role and how you will measure against them.
• Begin developing familiarity with our business, platform, and applications, as well as our company’s key metrics.
• Acclimate yourself with the day to day responsibilities of Sprout’s Growth team by shadowing team members, listening to recorded customer calls and working closely with our dedicated Enablement Manager.

Within 3 months, you will...

• Outbound to your book of business and begin the process of building relationships with key strategic stakeholders.
• Understand where we can expand our offerings by expansion into new business units or increasing utilization of our platform with existing users.
• Own your numbers - consistently meet and exceed your activity goals to build a fruitful pipeline that will provide consistent quota retirement.
• Conduct active research leveraging all available tools and data sources to understand your clients brand, culture, KPIs, partners, and success metrics so you can add value throughout your interactions and become a trusted advisor.

Within 6 months, you will...

• Have built solid relationships at the C-Level with your “book of business".
• Represent Sprout at conferences and engage potential leads in person at trade shows and events to continue to build our customer base.
• Step up as a leader to share best practices across the organization and helps others grow from your experiences.
• Become a Sprout Social and social media expert to confidently speak to ever-changing trends, new product features and platform enhancements to help our customers realize their full potential and accomplish their goals.
• Consistently achieve your revenue targets.

Within 12 months, you will...

• Consistently meet and exceed monthly activity, pipeline and new business metrics.
• Obtain (solicited and unsolicited) and act upon peer and customer feedback.

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

About Sprout Social
Sprout Social powers open communication between individuals, brands and communities through elegant, sophisticated software. We are relentless about solving hard problems for our customers and committed to both customer and team success.

Team Sprout is a group of very talented, smart and passionate people with broad interests and backgrounds. We believe that true employee engagement cannot happen if you can’t bring your whole self to work, so we’re committed to building a diverse team, embracing an inclusive culture and investing in equity across our organization. That dedication is core to Sprout. We want all candidates, particularly those coming from traditionally underrepresented groups in the technology industry, to know they are welcome at Sprout.

We’re proud to regularly be recognized for software, product and company culture achievements. Our team’s shared belief in Sprout’s mission promotes a culture of openness, empowerment and fun. We have built a benefits program to match the strength of our team. This program includes:

• Insurance and benefit options that are built for both individuals and families
• Progressive benefit programs
• High-quality and well-maintained equipment - your computer will never prevent you from doing your best
• Growing corporate social responsibility program that is driven by the involvement and passion of our team members

Sprout Social is an equal opportunity employer. Anyone seeking employment here is considered without regards to race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. We value the things that make us different and want to see how you can make our team better!