Job Description

At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization.

Our Los Angeles team is looking for a Market Operations intern who can support our team in identifying growth opportunities and improving existing on-the-ground operations. We’re looking for someone with an analytical and entrepreneurial mindset, who is interested in making an impact on riders and drivers in Los Angeles.

Responsibilities:

• Support the Los Angeles Market Operations team by serving as the owner for various initiatives that will drive local impact. This may include research, analysis, project management, and ongoing operational support
• Lead the execution and management of special projects across the local market, such as building the driver community, evaluating ROI of growth initiatives, and improving Lyft's presence at major events and venues
• Visit field to monitor operations on-site; provide feedback to the onsite team to improve performance
• Analyze operational data using spreadsheets and other analytical tools
• Roll up your sleeves and get stuff done. No one can be counted on to execute faster or better than you

Experience:

• Currently pursuing a Bachelor’s degree with an anticipated graduation in 2021
• Must be returning to school after the internship
• Proficient in G Suite (Gmail, Google Docs, Google Sheets, etc), Excel, or have experience using data
• Experience working on projects and teams in fast-paced and sometimes ambiguous environments
• Strong interpersonal skills and the ability to influence and collaborate team members, as well as with external stakeholders as needed
• Strong oral and written communication skills, and extreme attention to detail
• Passion and resourcefulness to solve ambiguous, undefined problems
• Bonus: SQL
• Align with Lyft’s Core Values: Make it Happen, Uplift Others, and Be Yourself

Benefits:

• Great medical, dental, and vision insurance options
• In addition to observed holidays, paid time off
• 401(k) plan to help save for your future
• Monthly commuter subsidy to cover your transit to work
• 20% off all Lyft rides

Lyft is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Lyft does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Lyft will also consider for employment qualified applicants with arrest and conviction records.