Shift Supervisor, Miami

Job Description

About sweetgreen
sweetgreen is on a mission to build healthier communities by connecting people to real food. We passionately believe that real food should be convenient and accessible to everyone. Every day in each sweetgreen, our 3,500 team members make food from scratch, using fresh ingredients and produce delivered that morning. And in our local communities, we’re committed to leaving people better than we found them. We’re in the business of feeding people, and we’re out to change what that means.

Supervisors (Line Leads) at sweetgreen have immense opportunity to grow their leadership skills and to learn what it takes to manage a successful team. We want sweetgreen to be a transformative place, and we pride ourselves on providing a clear career path with opportunities for leadership, personal growth and professional development.

Position Overview

As a Captain you will be an ambassador of the sweetlife and sweetgreen's core values. You will be interacting with our guests and leading your team to give the best customer service in the game! The goal is to leave people better off than when we found them.

You will help to ensure that our in-store processes are executed as smoothly as possible by running brilliant shifts. You will report to the Head Coach (General Manager) and Assistant (Assistant General Manager), but will be empowered to make your own decisions that create the best overall experience for our guests.

Responsibilities:

• Ensure all food, kitchen equipment and restaurant space meets food safety and quality standards
• Oversee store opening + set up
• Oversee store closing + breakdown & cleaning
• Perform multiple daily food safety & quality checks
• Train and coach new team members
• Train existing Team Members on standards, new processes/procedures and seasonal changes
• Deploy team, ensure all Team Members uphold standards in both Kitchen and Service zones
• Lead pre-shift meeting (“Sweet Talks”)
• Submit nightly reporting
• Run brilliant shifts
  

Requirements/Desired Traits:

• Restaurant, food and/or retail experience
• Previous experience supervising, leading and coaching a team
• Comfortable working in a fast-paced environment with food and kitchen equipment
• Passionate leadership skills
• A quick and adaptable learner and teacher
• Ability to multitask and prioritize
• Positive attitude, ability to motivate a team on a day-to-day basis
• Collaborative communication skills
• Ability to be accountable and hold others accountable in upholding high standards
• Self aware, receptive to constructive criticism and active in taking action to constantly improve

sweetgreen Benefits

• A friendly, fun, and positive work environment, with a welcoming and supportive team
• Competitive wages
• A clear career path with opportunities for advancement and career development
• Free sweetgreen gear and tenure rewards through our 'Shades of Green' program
• Healthy and delicious shift meals

Come live the sweetlife!

sweetgreen provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.