Data Scientist II, Product Analytics

Job Description

The Opportunity

At Teladoc Health, data is at the heart of our culture of innovation. We’re looking for a Data Science analytics team member to collaborate with Product Management and Marketing as we work toward optimizing our UX and messaging.

As a Data Scientist, Product Analytics your main focus will be to measure member experience and guide product decisions, ultimately making Teladoc Health’s products more valuable, delightful and intuitive to our Members. We’re looking for someone with at least 2 years of experience in Data Analytics. In addition to technical data science skills, core competencies such as collaboration, decision-making, communication and flexibility will be key to your success.

This role offers the challenge and excitement of converting data analysis into real-life benefits. Come help us break new ground, while measurably improving lives and saving millions in healthcare costs.

Responsibilities

• Provide insights about our products and member experience to inform Product teams for roadmap and feature decisions
• Conduct exploratory analysis and develop statistical models to answer key product usage and engagement questions
• Help Product and Marketing teams use experimentation (A/B testing) and cohorting to test assumptions and launch new marketing campaigns, features and product releases
• Partner with Product teams to define and benchmark metrics for new features launches and initiatives and help create a culture of measurement

Candidate Profile

• 2+ years of work experience in product/data analytics or a related discipline
• Data science experience (SQL, Python, R) and familiarity with managing large data sets
• A general knowledge of machine learning approaches is a plus.
• The ability to collaborate and communicate with Product Managers and help them craft hypotheses, and define and measure KPIs
• Confidence working with ambiguity, unknown variables, and missing context (and the ability to find ways to bridge those gaps when necessary)
• A self-starter approach, with strong motivation and drive for excellence
• BS degree in Engineering, Computer Science or a related filed in lieu of degree, relevant work experience and/or trade school

Why Join Teladoc Health?

A New Category in Healthcare : Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.

Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.

Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.

Focus on PEOPLE : Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.

Diversity and Inclusion : At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.

Growth and Innovation : We’ve already made healthcare history, yet we remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy (including breastfeeding – we have a mother’s room in both our offices). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.