Data Analyst (Part-Time, Temporary)

Job Description

Mobify is looking for a Data Analyst to join our Customer Success Team on a part-time, fixed-term basis . This position will end at the end of November . Join us in redefining how brands and retailers deliver customer experiences. Mobify’s Front-end Platform as a Service is a brand new way to unlock the agility of a headless commerce approach that is powerful, fast and immersive. As a Data Analyst, you will study the effects of our cutting-edge technology and your findings will be used to advise VPs at Internet Retailer 500 companies. For samples of the work the team produces, see our quarterly insights reports , which are referenced by sites such as Yahoo Finance .

What You'll Do

• Demonstrate the value of Mobify to customers pre-sale and post-sale, often in the form of a presentation, by using SQL to gather data from Mobify's databases and analyzing using Excel
• Assist with escalations using data in Google Analytics, Adobe Analytics and our own databases to identify tracking errors or points of friction.
• Manage data-based projects and ad hoc analyses from internal requests.
• Support Account Executives and Customer Success Managers in presenting your findings to prospects and customers.

Who You Are

• You have experience analyzing data, preferably web data (e.g. Google Analytics or Adobe Analytics)
• You are strategic, curious and confident presenting ideas to stakeholders
• You can find the story in the data and able to build out presentations to share your story in an effective and engaging way
• You take a keen interest in the relevant business context to better refine your storytelling
• You know which graph to use when
• You have experience presenting complex concepts in clear, concise terms
• You are a strong communicator who enjoys sharing knowledge and information
• You love working as part of a team and can juggle multiple projects simultaneously
• You have customer-facing experience
• You are able to commit to working on average 20 hours per week until the end of November

Bonus

• You have knowledge of e-commerce
• You have experience with SQL
• You have experience with statistical models, experimental design and hypothesis testing (a/b testing / split testing)
• You have UX or design experience
• You have user research experience
• You have teaching experience

At Mobify, we’re committed to powering experiences shoppers love, retailers need and we are proud of. Our goal is to become the dominant engagement platform for commerce. We love coming to work every day because of the people who surround us. Our friendly and supportive environment ensures that everyone feels welcome and all voices are heard . Mobify is an equal opportunity employer and encourages people of all backgrounds and experience levels to apply. Apply for this job