Communications Lead, Northern Europe

Job Description

Founded in August of 2008 and based in San Francisco, California, Airbnb is a trusted community marketplace for people to list, discover, and book unique travel experiences around the world. Whether an apartment for a night, a castle for a week, or a villa for a month, Airbnb allows people to Belong Anywhere through unique travel experiences at any price point, in more than 65,000 cities and over 191 countries. We promote a culture of curiosity, humanity, and creativity through our product, brand, and, most importantly, our people.

In order to build the world's most loved travel company, we need the world's most interesting and talented people. Are you one of them? If so, we want to talk to you!

The communications team is responsible for telling the Airbnb story around the world. Whether we are briefing press on inspiring travel trends, highlighting unique experiences led by local hosts, or explaining how travel on our platform benefits local families and communities, we are the voice of Airbnb on a broad range of topics.

We're a fast growing and high energy team with a passion for people, places and great stories. If you'd like to be part of one of the world's greatest communications teams, come tell us your story.

Based in London, the Communications Lead, Northern Europe will be responsible for the overarching communications strategy across five markets, UK, Ireland, Nordics (focus on Denmark and Sweden) and the Netherlands. Reporting into the EMEA Head of Communications, the role will lead the Northern European communications team, driving communications initiatives that support our corporate, policy and consumer-related goals in the region. The role will ensure that communications activities support the needs of the regional business, as well as being in line with global priorities and there will be direct responsibility for team performance and overall career development for five employees.

You must be comfortable working in a global company across multiple stakeholders, building effective communications plans across all comms functions, corporate, consumer and policy and you must be adept at managing a highly talented and driven team of comms professionals. We’re looking for a passionate, articulate and savvy communicator who can work under pressure within tight deadlines.

Role & Responsibilities

• Leads the Northern Europe Communications Team, setting a Communications strategy and plan that aligns with the global and regional strategy
• Oversees the development and execution of market plans supporting Corporate Communications, Policy Communications, Editorial Communications and Consumer Communications
• Takes global and regional strategies and priorities and turns them into communications plans that meet local business needs
• Provides Communications strategic advice and counsel to the Northern Europe leadership team
• Drives high standards in work across the market and ensures results are measurable
• Motivates and leads the team to originate creative communications approaches
• Responsible for ensuring effective cross functional collaboration with other departments and within the overall policy & communications department
• Responsible for maintaining a clear organizational structure in the market and overall team performance
• Responsible for, in partnership with other managers on the team, career development of team members

Skills

• A strong and effective people manager with proven ability to lead and develop teams effectively
• Offers deep expertise to provide strategic communications approaches to the biggest and most business critical problems and projects. Regularly creates holistic strategies and narratives for newsworthy stories
• Forward thinking, innovative and creative - proactively shares perspective at all levels of the organization
• Able to build successful relationships with senior stakeholders across the business. Has outstanding presence when dealing with executives and a strong ability to influence business decisions
• Decisive where decisions need to be made in comms
• Always thinking several steps ahead to anticipate where the business is going and how comms can adapt itself to best support
• Ability to inspire and motivate team members to deliver major press moments and campaigns
• Excellent problem solver with ability to unblock the most complex situations and facilitate drama-free environments

Airbnb is committed to working with the best and brightest people from the broadest talent pool possible. We provide equal employment opportunities to all employees and applicants for employment without regard to sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation. Apply now