Data Insights Specialist

Job Description

We believe that the future of writing is knowing who will respond to anything you write before you even publish it. Textio’s category-defining augmented writing platform is delighting customers, and we are growing fast. Do you see potential datasets everywhere you look? Do you love to uncover hidden insights, trends, and stories that most people don't see? We need a strong storyteller to tell Textio's story to the world! As a Data Insights Specialist at Textio, one skill is more important than anything else: you excel at telling compelling stories with data. You will immerse yourself in our most valuable asset: our customers, their data, and their results. The Data Insights team uses data to inform, persuade, and build relationships with prospects, customers, media, and the industry at large.

What you'll do:

• Work closely with our customers’ data and Textio’s predictive engine to find patterns—and then share Textio’s insights about their company’s language, usage, and competitive positioning
• Communicate complex data insights to customers and get them excited to use the platform to meet their goals
• Use data to understand our customers and prospects and how data can impact their decisions
• Work with our data science and product teams to ensure that Textio reflects what is happening in today's linguistic landscape
• Increase Textio's understanding of our data and writing landscapes, like the hiring market
• Create reports rooted in data that span customers, prospects, and industries and present them internally and externally

We'd love to hear from you if you:

• Are a clear, responsive communicator who is up to the challenge of working across a broad range of audiences in writing, on the phone, and in-person
• Have proven writing and data visualization skills
• Handle competing tasks and priorities in stride
• Are statistically literate!
• Are great at explaining abstract or technical concepts to new audiences
• Have a product mindset—you are always looking for ways to make things better
• Are scrappy and enthusiastic - when you see something that needs to be fixed or improved, you take action
• Love working with people, and they love working with you
• Have a track record of trying and learning new things
• Have a point of view but are low ego

This is a highly unusual role. Do you have a passion for data but want an external-facing role? Is your background in customer and/or storytelling work accompanied by strong math, scripting and writing skills? This is your dream job. This role offers close partnership opportunities across Textio, including sales, marketing, product, and engineering. If you like wearing lots of hats, know how to build and maintain a variety of relationships, and you love helping people succeed, you will love this job. Textio embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. Textio will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require accommodation please contact Josh Potter at [email protected] or (206) 492-8337 ext. 785. Working at Textio is outstanding. As a Textio you'll receive amazing benefits and perks, including company paid medical, dental, and vision coverage, flexible time off, and a transit stipend to help you get to and from work. Learn more about our philosophy, benefits, and team at https://textio.com/careers/ . Reach out and share your story with us! Apply for this job