Facilities & Security Manager

Job Description

We are seeking a Facilities & Security Manager to join the Workplace team! This role will lead the day-to-day building and security operations for Etsy HQ in Brooklyn, NY. Reporting to the Senior Manager, Workplace & Global Security, you will be a subject matter expert and technical advisor. You will provide operational management and leadership of two Facilities Specialists and contractor staff. You will lead facilities operations, including all MEP systems, and be responsible for managing and nurturing the relationship with our campus property management team. You will coordinate the day-to-day on-site security operations for Etsy HQ, while providing some support to Etsy’s Global Security Operations Center (GSOC). Our global Workplace team runs everything from design and execution of building projects to office operations, food and events programming, and sustainability and social impact. No two days are ever the same!

About the Role

• Manage day-to-day facilities operations and work closely with our internal teams to ensure that all facilities related activity is performed in an organized, timely and professional manner
• Main liaison with building management and engineers, handle COIs and fire life safety programs, timely repair and resolutions across building infrastructure and MEP systems; manage and support BMS and lighting control systems.
• Provide strong leadership to the team with a willingness to jump in the trenches with your team to remove barriers to help solve problems.
• Assist in developing and maintaining budgets including contract services, maintaining key deliverables and SLA’s, and quarterly business reviews with our contractor services.
• Assist with the creation and implementation of security operating procedures and programs.
• Work in close coordination with our HRIS and corporate engineering, security and IT teams on security system integrations and ongoing maintenance.
• Serve as a point of contact for regional Workplace team members for escalated security support.
• Ensure all building and maintenance policies, procedures, SOP’s, codes, and regulations are followed and implemented, including fire safety and security protocols.
• Provide outstanding employee experience by maintaining JIRA service tickets and Workplace SLA’s.
• Support Etys’s social and environmental impact efforts through driving our efforts to reduce our carbon footprint. Work with our Sustainability team to develop initiatives and track utility usage analysis.

About You

• 3-5 years of team management within facilities and security management in roles that you have demonstrated progressing responsibilities
• Able to read and interpret technical documents: floor plans, as-builts, renderings, submittals, user manuals, etc.
• Knowledge of electrical, steam, water, and mechanical systems including but not limited to HVAC/BMS, irrigation systems, Crestron, etc.
• An upbeat disposition and a sense of humor, plus an ability to remain calm under pressure and flexible in the face of changing priorities
• Demonstrated experience working with vendors and service contracts
• Adept problem-solving skills and meticulous attention to detail
• Strong interpersonal and communication skills, both written and verbal
• Ability to work cross-functionally and communicate effectively with high level management, while accommodating employee requests with empathy
• Non-business hours coverage, as needed: on call for building and GSOC emergencies and able to occasionally work non-business hours to support projects and events
• Computer proficiency, specifically using apps such as Google and JIRA/ZenDesk a must
• Able to lift at least 50 lbs, properly use a ladder, power tools, etc.
• Proficient in Powerpoint, Word, Excel and/or corresponding Google Docs tools
• OSHA certifications a plus
• Knowledge of S2 Enterprise and Everbridge mass notification systems a plus

What’s Next Interested in working with us? Send us a cover letter and your CV or resume explaining why you’d be great for the job. We value your unique talents and point of view, so feel free to tell us what you are all about. And if you write, draw, craft, or contribute to something you’re proud of, we’d love to hear about it. At Etsy, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. Etsy is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skill sets. Apply for this job