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Data Analyst H/F

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Job Details

Location: Paris, France Posted: Jan 08, 2020

Job Description

Data Analyst @ TheFork

TheFork, part of the TripAdvisor group, is a pure player company and the European leader of online booking for restaurants. We are an innovative and fast-growing company building a unique community of members to transform the way people dine out! TheFork’s goal is to become the #1 app for online restaurant booking in the world.

Why join us?

You are passionate about data and comfortable in an international and agile environment? You're ready for the challenge of a SaaS service for several thousand customers and B2C interfaces for millions of users? Are you ready to invest in a company whose entire service is subject to heavy use and is present in close to 20 countries, to accompany its rapid growth? You want to secure services that power the leader of online restaurant booking?

You will join a dynamic and agile team in a quickly changing environment. You will be involved in an international organization that empowers its employees, cares about their career and values sharing.

What you will do

As a Data Analyst, you will be part of the Data team, which is a transverse organization, gathering business analysts, data scientists, web analysts and data engineers and which role is to boost TheFork capacity to leverage data to create Business Value.

Led by a the Chief Data Office, the team is composed by 20 people, regrouping:

  • “Data Asset” departments, including Data Engineering team and Data Management team
  • “Data activation” departments, including a Data Insights team, a Web-Analytics Team, a BI factory and a Data Science team

As a Data Analyst, you will be part of the Data Insights team and have numerous interactions with both the other parts of the Data organization and the business teams.

What you will do

As a key player in our Data Insights team, you wil take the ownership on one or several Business-Data Domain(s), on which you will partner with Business teams to help them leveraging data to accelerate their different projects and initiatives.

Your Business-Data Domain(s) will mainly focus on TheFork B2C users’ related business topics (acquisition, CRM, life time value, revenue,...) but you will also have the opportunity (transverse projects,...) to be exposed to the B2B (restaurants) aspects of our Business. On these domains, you will develop a deep understanding of business operations and associated data model(s), in order to deliver best in class analysis and tools (models, dashboards...) to support decision-making and performance management.

Your main responsibilities will be the following:

  • In collaboration with the BI Factory, you will drive the elaboration of a comprehensive reporting machine that will help business teams better track their performance

o Needs identification, Reports & KPIs specifications,

o Contribution to the elaboration of some reports (with the BI Factory supporting a part of the delivery),

o Validate indicators,

o Support to business users for report deployment

  • Monitoring data related to your scope of responsibilities in order to support your partnering Business teams’ performance monitoring and to detect potential unexpected trends that would require actions
  • Feed the Business with data-based insights:

o Assist business teams with ad hoc queries and provide analytical support to our fast growing business (back business cases, model strategic projects’ impacts...)

o Develop proactive analysis and provide associated insights to Business teams

o Conduct deep studies on business issues defined jointly with Business teams

  • Grow our users knowledge in collaboration with data-scientists:

o Track and decrypt customer behaviors

o Propose segmentations and work with data scientists on scorings based on Customer Behaviors

Your Profile

  • Business Savvy: Master’s Degree of a Business or Engineering School
  • Knowledgeable: 2/3 years of experience in an analytical role (Ideal backgrounds include: a similar business analyst role at a web company, a consulting role with strong data/analytics requirements, or other data strategy type positions)
  • Data lover and excellent Excel skills as a prerequisite (SQL highly recommended as will be a daily used language - Tableau is a plus)
  • Structured: Excellent analytical skills, involving data analysis and modeling
  • Insights oriented: Ability to work with large datasets and summarizing findings in a clear format
  • Curious and eager to learn: interested in discovering new reporting and data visualisation tools, in learning the basics of statistical techniques, programming languages & tools (Python...)
  • Proactive and accountable: Autonomy to deliver high in-depth and reliable analysis in a fast-paced environment, with excellent organization & time management
  • Excellent written and verbal communication skills
  • Required soft skills: results-driven, curious and able to adapt in a moving environment, humble and eager to learn, team player
  • Fluent in spoken and written English & French (Spanish or other European language is a plus)
  • The position is based in Paris, with occasional trips to Barcelona and other European offices.

What do we offer?

Being part of hyper growth digital player, headquartered in Paris, with strong international presence and with a winning company culture - balance long-term perspective with accountability, leverage learning & innovation, increase internal cohesion, build a caring environment

#LI-OV1

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