Sales Engagement Manager Executive (Remote/West)

Job Description

Overview

Co-owns solution/product - Work Force Connect (Communications) sales to assigned account(s); develops and executes sales strategy for assigned account(s) with AM/CH and/or manager input; uses advanced knowledge of products/solutions and competitors with key customer contacts to leverage to Zebra's advantage; creates and delivers high impact sales presentations and conducts product training Considered a Zebra-wide expert for advanced and complex products/solutions in the markets responsible for. Proactively establishes marketing/business plan and key messaging for solutions with minimal managerial input. This includes setting account penetration plans and objectives with AM/CM. Often prepares and delivers industry changing presentations to customer trade organizations. Considered an industry wide expert for advanced and complex products/solutions in the markets responsible for. Works with product development to create next generation of solutions and services related to their area of expertise. Quotas are generally very high relative to other Sales Engagement Managers and Account/Channel Management.

This remote role can be located anywhere in the western region. ~ 50% + travel will be expected.

Responsibilities

• Knowledge/Expertise
  • Technical Skills - Helps develop Zebra technical solutions; expert in voice & messaging in the communications space
  • Knowledge of Zebra - Helps create Business/Industry products/services strategy, often crossing multiple businesses
  • Sales Skills - Leads teams in development of advanced solution selling concepts and partnership creation; proven sales success only
  • Managerial Skills - Full knowledge of all relevant business policies and practices; strong ability to energize and lead others
  • Business Acumen - Conducts root cause analysis and improves long term profitability in a variety of situations; a S.W.O.T. expert; anticipates future customer needs
  • Market/customer Knowledge - Applies both strategic and tactical understanding of markets to ensure Zebra wins in the marketplace
• Solution Complexity/Strategic Thinking
  • Nature of Problems Solved - Solves complex problems which may require unique solutions which are used across geographies, industries, etc.
  • Role in Addressing Problems - Leads problem resolution, identifies appropriate resources, mitigates future risk
  • Complexity of Solutions - Typically high complexity; many with little precedent and often crosses international borders
• Freedom to Act
  • Level of Guidance - Determines and pursues courses of action essential in obtaining desired outcomes.; operates with broad autonomy to make decisions that impact sales effectiveness and will help meet or hinder a business in meeting objectives
  • Takes Direction From - Business Unit General Management
• Customer Interface
  • Role - Leads formal teams or manages sales personnel
  • Level of Customer Contact - Highest level of decision makers on largest and most complex systems
  • Main Level of Interaction - Defines project customer interface and assists teams on largest deals
  • Required Knowledge of Customer - Industry direction and customer strategic business plan for future
• Accountability
  • Business and Financial Impact - Manages sales and support resources directly or indirectly; responsible for revenue, margins and departmental expenses
  • Relative Size and Scope - Sustained very high quota and results over multiple years for the business; individual or team managed has a large impact on a Business unit
  • Types of Projects - Large complex deals or very large volume of moderate deals
  • Strategic Impact for Zebra - High in near and mid-term

Qualifications

• Bachelors or equivalent experience; advanced degree (e.g., MBA) common
• 8+ years of applicable Unified Communications sales account management experience
• Helps develop Zebra technical solutions; expert in SIP, UC, and BPX platform sales
• Leads teams in development of advanced solution selling concepts and partnership creation; proven sales success
• Full knowledge of all relevant business policies and practices; strong ability to energize and lead others
• Strong knowledge of Security, Cloud, Infrastructure, Datacenter and UC products and services

Preferred, not required:

• Advanced SIP, VOIP, engineering certifications
• Cisco, Avaya certifications