HR Systems Support Specialist

Job Description

KATERRA exists to help transform construction through technology - every process and every product.

We provided end-to-end building services, creating new efficiencies between design, engineering, construction, project management, and more. Our integrated teams apply the principles of technology and manufacturing to the building industry, bringing fresh minds and innovative approaches to remove unnecessary time and costs from construction projects.

At KATERRA, we lead from every seat. Our ideal team members are self-starters that embrace ambiguity, think big, and bring their own uncompromising standards of excellence.

One of KATERRA's cultural principles is Diversity. We believe different backgrounds, ideas, and skillsets result in better outcomes. KATERRA does not discriminate in employment based on race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. KATERRA encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQIA, people with disabilities, veterans and those with diverse life experiences

HR Systems Support Specialist

The HR Systems Support Specialist provides global support to employees, managers and HR regarding Workday with a focus on troubleshooting issues and providing centralized administrator support. This role will serve as a business analyst and liaison between the HR Team and the Workday Configuration Specialists and IT.

Essential Duties & Responsibilities

• Provide support for Workday including identifying, researching and resolving issues and understanding the root cause via assigned HR Cases in Case Management Tool (ServiceNow).
• Experience with large data loads (EIBs) within Workday
• Recommend process, customer service improvement and innovative solutions. Serve as a key liaison with key stakeholders.
• Partner with functional team members to understand requirements and communicate system capabilities/limitations.
• Partner with key stakeholders to create business requirements documents, detailed functional specification documents, test plans and test cases.
• Maintain proper change management documentation to satisfy the company’s internal/external audit controls and compliance practices
• Support major Workday releases, to include researching new functionality and education to the HR team on enhancements as applicable.
• Identify impact and enhancement opportunities associated with a new release and support regression testing and identification of required changes
• Foster ongoing Workday relationships – relevant memberships and engagement in Workday Community, User Groups and Conferences.
• Act as a support to the HR Operations/Shared Service, HR and other teams to enhance their understanding of Workday.
• May support other HR Systems outside of Workday and other duties as assigned.

Required Skills & Experience

• BS or BA degree in computer science, business administration, or related technical field or equivalent experience is preferred.
• 2-5 years Workday HCM experience; global experience preferred
• Working knowledge in at least one other functional area including Benefits, Advanced Compensation, Integrations, Absence, Time Tracking, Payroll, Performance, Learning, Recruiting and/or Talent
• Maintain working functional knowledge of HR and HR systems across multiple functional areas and teams, driving community collaboration and a commitment to a great support service experience.
• Excellent communications skills with experience working with HR, IT, and end users through face-to-face and virtual connections

NOTICE TO THIRD PARTY AGENCIES:
Please note that KATERRA does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, KATERRA will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, KATERRA explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of KATERRA.