Technical Program Manager, Marketplace Commerce Platform

Job Description

Back to all jobs Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started. The Commerce Platform team is looking for an experienced Technical Program Manager who is passionate about commerce, technology, and innovation to join the team. The Commerce Platform team’s charter is to enable commerce experiences across the FB family of apps by building a platform that enables convenient and safe onsite transactions for buyers and sellers. The team is focused on scaling the platform so we can unlock 10x year over year growth for the next few years. Team is working on building out core capabilities, expanding to new verticals as well as expanding internationally.
As a Technical Program Manager on the team, you'll be responsible for defining and guiding high-level goals and roadmaps, monitoring and communicating progress, and defining functional requirements for new products and features. You'll partner with Engineering, Product and other cross-functional partners both internal and external partners to prioritize work based on impact and drive strong execution. Our team is seeking a person with a strong technical background and experience with commerce and growth for the space.
This is a full-time position based in New York, NY.
RESPONSIBILITIES

• Lead key initiatives and drive collaboration across multiple cross-functional teams including product, engineering, data, and operations to enable commerce experiences on our platform.
• Provide hands-on program management during analysis, design, development, testing, implementation, and post implementation phases.
• Develop and manage end-to-end project plans and ensure on-time delivery.
• Communicate status and big picture to the project team and management.
• Perform risk management and change management on projects.
• Provide day-to-day coordination and quality assurance for projects and tasks.
• Drive internal process improvements, remove gaps, across multiple teams and ensure teams are working on high impact projects that align with company mission and goals.

MINIMUM QUALIFICATIONS

• B.S. in Computer Science or a related technical discipline, or equivalent experience.
• 7+ years of software engineering, systems engineering or technical product/program management experience.
• Experience delivering tech programs or products from inception to delivery.
• Knowledge of user needs, gathering requirements, and defining scope.
• Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership.
• Experience working with technical management teams to develop systems, solutions, and products.
• Organizational, coordination and multi-tasking experience.
• Analytical and problem-solving experience with large-scale systems.
• Experience establishing work relationships across multi-disciplinary teams and multiple partners in different time zones.

PREFERRED QUALIFICATIONS

• Technical knowledge and/or experience in Commerce and Payments.
• Experience working with platform providers or direct large merchants.
• International product launch experience.
• Experience managing platform products and roadmaps.
• Experience leading projects with payment services providers and financial kickoff.

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