Player Tracking System Specialist (Seasonal)

Job Description

Overview

At Zebra, we’re reinventing how businesses operate at the enterprise edge - helping them run faster, smarter, and more connected than ever before.

A dynamic community of builders, doers and problem solvers, we each play a unique role - shaping new technologies, bringing solutions to market, and partnering with companies on the front line of business.

Being a part of Zebra means making your mark as we make digital transformation a reality.

It means growing into a leader at a leading company that makes a distinct difference - because together, we’ve only just begun.

Build Today. Create Tomorrow.

Join a team of builders, doers and problem solvers.

Join Zebra.

We are looking for a local candidate who is within commuting distance to the Empower Field at Mile High Stadium in Denver. As a member of Zebra's Game Day Operations Team, the successful candidate will provide onsite technical support for Zebra's player tracking system! The system uses wireless location technology to track the movement of athletes during pre-season, regular season, and post-season football games. Each Specialist will be assigned to a home stadium for the playing season where they will work within a team to support activities related to the player tracking system to ensure successful game day operations.

Responsibilities

For each professional football game played at the Specialist's designated stadium, the candidate will be responsible for performing a number of activities that help ensure smooth operation of the player tracking system. The candidate will also liaise with operators of third-party systems as needed to resolve any interoperability issues. The responsibilities primarily include:

• Verify location system operation and performance
• Activate and deactivate RF tags
• Replace damaged RF tags as needed
• Apply and verify software patches
• Monitor system performance
• Troubleshoot technical issues
• Handle on-site system equipment inventory
• Perform data capture tasks
• Coordinate post-game deliverables
• Perform data backups

During weeks in which the Player Tracking System Specialist's designated stadium is not hosting a sporting event, the Specialist may be asked to travel to stadiums other than their home stadium in the event that a Specialist from another stadium is unable to work. Must possess outstanding system troubleshooting and interpersonal skills, and maintain a degree of professionalism representative of Zebra Technologies in all environments. The successful candidate will interact with Zebra hardware, software, and support teams, as well as personnel from other organizations that coordinate game day operations. The position requires responsiveness when issues are encountered, ability to work calmly and have the flexibility to work non-traditional hours based on when games are played, and temperament suited to work within a small team to complete required tasks that ensure successful game day operations.

Qualifications

• Possess or currently working on bachelor's degree (required)
• Experience with wireless broadcast systems, Active RFID, RTLS systems, or related technology (required)
• Proficient computer system and application skills (required)
• Strong customer relations skills (required)
• Excellent verbal communications skills (required)
• Problem analysis and resolution skills (preferred)
• Excellent critical thinking skills (preferred)