Agent Specialist

Job Description

The home search starts online, but the real estate industry is often optimized for in-person, one-on-one service. That's a fantastic experience once you connect with the right professional, but finding the right fit isn't always a smooth process. Opcity built a nationwide real-time data and technology platform combining cutting edge deep learning, business analytics and human intuition with the latest web, mobile and digital telephony technologies to enable our team of professionals, and thousands of real estate agents and brokers, to make sure we connect every home buy with the right agent at the right time so more time is spent finding a home and less time finding the perfect agent. Description: The Agent Specialist role’s main objective is to maximize close rate by analyzing agent activity, recognizing trends and determining solutions. This will be demonstrated through critical thinking, navigating through internal Focus Fire reporting and coaching agents on best practices. Through this, applicant will strive to achieve monthly targets and objectives. Duties & Responsibilities: Research agent activity and leads in Opcity/Focus Fire databases Improve close rate of leads and transactions by gathering data necessary to track and facilitate close activity Build relationships with agents and provide assistance and coaching to on completing required activities and best practices Assure a continual progression through the Pipeline of leads and transactions to improve financial return to Opcity for our activities What We Like To See / Measures of Success: Strong ability to solve problems Excellent Verbal and Written Skills Detail Orientated Very Good Time Management Analytical Thinking Intuition In-Context of Decision Making Working Conditions Regular working hours will consist of between Monday - Friday with shifts being scheduled between 6am to 6pm - Except holidays. Diversity is important to us, therefore, Opcity / Realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Opcity/Realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals. Apply for this job