Cultural Competency Specialist

Job Description

Position Purpose: Develop, implement and provide oversight for cultural competency programs. Ensure the successful integration of cultural competency into operational programs. Oversee cultural competency requirements to external stakeholders and government agencies, including government relations, network providers and delegated entities. Lead and coordinate workforce staff development in cultural competency.
Develop, manage and oversee cultural competency programs.
Collaborate with multiple functional areas on the implementation of Compliance Program goals, including member and provider materials.
Serve as the subject matter expert to key stakeholder and team on cultural competencies, including developing, planning, and coordinating training. Responsible for oversight and implementation of key regulations and polices related to cultural competency, including readiness assessments, monitoring and corrective actions.
Monitor network adherence to the provision of cultural competent care.
Research and make recommendations to executive management team on population specific initiatives.
Responsible for Quality Management Performance Improvement (QMPI) Committee reporting including analyzing results to determine progress against plan elements and evaluating the Plan(s) Cultural Competency Program.
Chair the Plan(s) Cultural Competency Program Committee.
Represent the Plan(s) in Community/ Stakeholder Workgroups and Forums related to Cultural Competency.
Responsible for any regulatory deliverables related to cultural competency.