Sr. Manager, PACKAGE QUAL OPERATIONS

Job Description

Req. ID: 145406

As a Senior Manager of Package Qual Operations at Micron Technology Inc., you will lead a team of engineers, technicians, operators, and planners to execute all aspects of package qual operations at one of Micron’s sites; including reliability and characterization testing (e.g. HAST, Temp Cycle, HTS, Drop/Shock, Thermal Warpage) for components and PCB assemblies. You will manage personnel, workload, and equipment; while maintaining compliance with Micron lab management standards, as well as local, state, and federal safety requirements. You will develop a high-performing team and improve individual capability through performance management systems. You will establish and monitor performance metrics, and drive continuous improvement in support of Micron strategic objectives. A track record of delivering exceptional results in laboratory or manufacturing operations is a must, and experience with package reliability and characterization testing are strongly desired.

Responsibilities and Tasks

Manage Team Member Performance

Develop a high performing team

• Establish functional area objectives aligned to department and corporate strategic objectives and align IPP goals
• Establish job responsibilities and performance and development goals for direct reports
• Provide performance feedback on an on-going basis and conduct performance appraisal for direct reports
• Collect, review, and provide verbal and written performance feedback to continuously develop your functional area
• Monitor and manage functional area performance achievement
• Coach, mentor and develop direct reports and future leaders
• Manage and ensure conflict resolution
• Provide and support recognition

Build an Effective Team

• Establish functional area objectives, align roles and responsibilities and communicate line of sight to department and company strategic objectives
• Remove barriers and drive for accountability
• Optimize functional area performance and structure
• Assess talent and develop talent management strategies to execute objectives
• Evaluate and support learning opportunities in your functional area and plan development opportunities with direct reports
• Empower team members and promote teamwork
• Ensure partnerships across functional areas and customer groups

Manage Functional Area Service Delivery

• Develop and implement functional area objectives and strategies
• Oversee work execution and problem solving
• Manage the troubleshooting of escalated issues and drive resolution
• Coordinate and communicate departmental policy and procedures
• Manage adherence to departmental policy and procedures and provide feedback
• Ensure team members are properly trained according to department compliance and work requirements
• Manage internal budgets
• Identify and implement system and process improvements
• Develop, communicate, and manage functional area performance metrics
• Manage, engage in, and promote continuous cost reduction and quality improvement efforts

Provide Organizational Leadership to Build Functional Strategies, Processes, and Policy

• Create and execute strategies according to requirements (e.g. stakeholder, regulatory, corporate, departmental)
• Monitor functional area performance to plan
• Utilize domain knowledge to influence subject matter expertise
• Participate in or lead cross-functional teams and projects
• Mentor direct reports and future leaders
• Collaborate with peers to construct global solutions
• Manage conflict, identify and utilize escalation paths
• Align internal strategies and communicate line of sight to corporate strategic objectives
• Support corporate business initiatives, communicate and provide direction

Collaborate with Stakeholders to Deliver Strategic Solutions

• Identify and understand functional area service requirements
• Establish and communicate functional area capabilities to ensure stakeholder expectations are aligned
• Develop and measure functional metrics to ensure deliverables are met
• Provide functional area expertise to customers and other stakeholders
• Coordinate functional services with peer group and internal global partners
• Manage conflict and build effective relationships with internal and external stakeholders
• Initiate and sustain effective communication with internal and external stakeholders

Ensure a Safe, Compliant, and Ethical Work Environment

• Maintain knowledge of and apply company safety, labor, and ethics policies
• Communicate requirements to leaders, team members and external stakeholders
• Ensure execution of mandatory training for direct reports and oversee mandatory training for functional area team members
• Identify and resolve and / or report potential safety, security, and labor issues

Education

Required

• Bachelors Degree or equivalent experience

Experience

Desired

Minimum of 10 years of experience in any of the following:

• Lab operations, manufacturing operations, package quality/reliability engineering.
• Related Field

Qualifications:

• Demonstrated ability to motivate and empower team members to deliver results.
• Experience with lab or manufacturing operations management.
• Knowledge of 5S/6S practices.
• Experience successfully preparing and participating in audits by customers and industry standards bodies.
• Must be self-motivated, able to work independently, and detail oriented.
• Strong analytical problem solving skills, excellent multi-tasking skills and the ability to interact easily with other groups and customers.
• Good written and verbal communication skills and computer skills.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron’s Human Resources Department at 1-800-336-8918 or 208-368-4748 and/or submit: Job Information Request Form to: [email protected] .

Keywords: Taichung || Taichung City (TW-TXG) || Taiwan (TW) || Quality || Experienced || Regular || Engineering || #LI-CC1 || Tier 5 ||