Sr Technical Support Engineer

Job Description

What’s YOUR Mission?
Here at Raytheon, we work together as one global team creating trusted, innovative solutions to make the world a safer place. Our innovation spans all domains: from land and sea to air, space and cyberspace. We’re inspired by a noble mission that’s shared by Raytheon employees around the globe and an inclusive culture that empowers employees and celebrates their contributions.
The Raytheon Integrated Defense Systems (IDS) Engineering Quality (EQ) organization enables engineering quality solutions, capabilities and services to the business. Most important is collaboration with our functional partners and customers (internal and external) to execute and solve problems quickly and efficiently. EQ embeds itself throughout the Engineering lifecycle to prevent defects from reaching the warfighter and to ensure flawless program execution to meet quality, cost, schedule and technical objectives.
We have an immediate need for a Sr. Technical Support Engineer II within IDS located in McKinney, Texas. This MFRFS position will be responsible for Hardware Quality reviews in association with the build process and delivery of the Forward Expeditionary Advanced Vehicle Radar (FEAVR). The ideal candidate will be motivated and highly capable of collaborating and interacting with various MFRFS Product Line disciplines and other Raytheon businesses.
Key Responsibilities:

• Assess Engineering work products (Peer Reviews, Configuration Control Boards, Drawing Reviews, Product Readiness and Sale, etc.) to identify and eliminate in-phase defects.
• Perform project data analysis to drive root cause and correction action
• Participate in test preparation and execution to ensure requirement verification
• Review Risk and Opportunity data to lead projects to eliminate risks and/or realize opportunities
• Investigate failures, participate in failure review boards, support failure investigation teams and drive root cause analysis
• Drive continuous improvement

Required Skills:

• Minimum of 6 years of Engineering, Operations or equivalent lifecycle experience
• Ability to obtain Department of Defense Secret Clearance
  

Desired Skills:

• Experience with Material Review Board (MRB) process that drives timely disposition of hardware, records and corrective actions
• Product life cycle experience from design through sustainment
• Knowledge of assembly/manufacturing tools: PRISM, SAP and VM
• Knowledge in configuration management tools: Common PDM
• Demonstrated Applied Critical Thinking Skills
• Ability to influence without authority, experience with cross-functional teams
• Root Cause Analysis and Corrective Action expertise
• Existing Secret Clearance
• Ability to prioritize workload in a multi-tasking, resource constrained work environment
• Prior Quality Engineering experience
• American Society for Quality (ASQ) Certification, R6s Expert or Six-Sigma Black Belt
• Raytheon Six-Sigma Principal Specialist or Expert
• Excellent written and oral communication skills, including experience presenting to leadership
• Possible Travel up to 30%
• Supplier Quality Management experience including supplier approval, corrective action, requirements flow down, first article, nonconforming material and problem resolution.

Required Education: Bachelor’s Degree
What We Offer: Whether you’re just starting out on your career journey or are an experienced professional, Raytheon offers a robust total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the superior benefits Raytheon offers include paternal leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.
Find out why Forbes ranks us among the top 500 of America’s Best Employers by visiting us online at www.raytheon.com.
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Are you ready to be remarkable with Raytheon?
Raytheon: Making the World a Safer Place
“Diversity is at the heart of all we do at Raytheon. We embrace diversity and diverse opinions; we treat people with dignity and respect to support our inclusive culture. This allows us to retain and attract the world-class talent and supplier base we need to develop the innovative solutions our global customers depend on. We view our diversity as a competitive advantage as a key enabler of our growth.'
- Thomas A. Kennedy
Raytheon Chairman and Chief Executive Officer
This position requires either a U.S. Person or a Non-U.S. Person who is eligible to obtain any required Export Authorization. 151260