Network Enablement Lead (SAP Ariba) Job

Job Description

Requisition ID: 234064
Work Area: Customer Service and Support
Expected Travel: 0 - 20%
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T2
Hiring Manager: Natalie McElroy

Recruiter Name: Neil Franco

COMPANY DESCRIPTION

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

Title: Network Enablement Lead

Location: Pittsburgh Office

Reports To: Manager, Supplier Enablement

FLSA Status: Exempt

Job Description Overview

SAP Ariba is the leading provider of collaborative business commerce solutions. SAP Ariba combines industry-leading software as a service (SaaS) technology to optimize the complete commerce lifecycle with the world's largest web-based community to discover, connect and collaborate with a global network of trading partners, delivering everything needed to control costs, minimize risk, improve profits and enhance cash flow and operations – all in a cloud-based environment. Whether you’re buying, selling or managing cash, you can do it more efficiently and effectively in the Ariba® Commerce Cloud. Over 300,000 companies, including more than 90 percent of the Fortune 100, use SAP Ariba’s solutions to drive more efficient inter-enterprise commerce.

The Supplier Enablement team is looking for a Network Enablement Lead, an important role collaborating with both buyer and supplier customers on efforts that enable interaction via the Ariba Network. The Network Enablement Lead will independently drive the buyer towards their project goals as well as coordinate internal resources and team interactions that focus on driving maximum benefit for the customer on the Ariba Network. This role is responsible for managing multiple enablement relationships with varying complexity.

Duties and Responsibilities:

The Network Enablement Lead drives the following activities related to enabling buyer-supplier relationships on the Ariba Network:

• Appropriately identifies issues, potential risks and opportunities while working with a high degree of autonomy to address, escalate or handover within and across teams as appropriate
• Interacts with both buyer and supplier customers providing education and training on the value of the Ariba Network
• Serves as a knowledge expert and communicates opportunities to bring business impacting value to customers on the Ariba Network
• Runs weekly reporting and delivers analysis of project status to customer with firm action plans to address stalled enablement areas, including transacting potential
• Runs internal alignment calls to ensure internal resources that impact enablement work stream are on same page and on track
• Forecasts projected enablement activity
• Facilitates and/or participates in cross-functional collaboration with customer
• Serve as customer's primary point of contact for ongoing supplier enablement activity

Basic Minimum Qualifications:

• Four (4) years previous experience in Account Management, Technology Project Management or similar role
• 2 years (2) of Procurement and/or AP Experience and/or Enterprise Business Applications Experience
• Proficiency in Microsoft Office applications (specifically, Excel)
• Ability to travel ~15%

Preferred Qualifications :

• B2B, E-commerce and/or SaaS experience
• Program and customer relationship management experience
• Knowledge of Ariba solutions/services
• Understanding of AP and Procurement processes and Buyer/Supplier interfaces
• Knowledge of Enterprise Business Applications
• Experience preparing and delivering analyses and presentations
• Bachelor’s Degree

Competencies and Personal Attributes:

• Excellent presentation, written and verbal communication skills
• Work well under the pressures of time and uncertainty
• Pro-active work ethic and strong initiative
• Detail oriented with strong problem solving and analytical skills
• Experience in end-user training and change management a plus
• Ability to multi-task and set priorities

The SAP ARIBA #BeREAL Pledge

SAP Ariba strongly values being recognized as a customer-centric organization. We’ve created our #BeREAL pledge to ensure that all SAP Ariba employees factor optimizing the customer experience into every business decision that they make.

What exactly does #BeREAL stand for? The R equals responsiveness to customers (including SAP Ariba colleagues), the E relates to empathy with understanding the culture of our customers and their business objectives, the A signifies being aligned with your SAP Ariba colleagues to deliver the best customer experience, and the L acknowledges that we lead our customers to realize value through our expertise.

“To become a part of the SAP Ariba team, we ask all applicants to share experiences that embody the #BeREAL pledge.”

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now .

SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: [email protected] or [email protected] , APJ: [email protected] , EMEA: [email protected] ).

Successful candidates might be required to undergo a background verification with an external vendor.

Additional Locations :