Communications Manager, Product

Job Description

Shopify is on a fast-moving mission to make the best products for merchants around the globe to enable entrepreneurship and make commerce better for everyone, everywhere. Shopify’s product innovation is one of our top strategic priorities. We power more than 1,000,000 businesses worldwide including Red Bull, Nestle, Rebecca Minkoff, Kylie Cosmetics, and many more. We're looking for someone experienced and motivated to join our global PR team in Toronto or New York. As a Communications Manager for Product, you'll work closely with the wider PR team, our product leads and product marketing team to develop narratives that support Shopify’s newest offerings and updates. We want someone who is excited about shaping Shopify’s product story with impactful communications and a passion for building for the long term. This role will report directly to the Senior Communications Lead for Product on Shopify’s global PR team.

Requirements for the role:

• Established media relationships with key business, tech and trade outlets across North America
• A strong strategic approach to communications and the ability to take on complex communications initiatives
• The ability to work with many teams and executives to build effective product messaging, simplify highly technical topics, and develop compelling narratives to showcase them
• The drive to be highly aligned with all relevant product and marketing leads, understanding how new offerings impact Shopify’s merchants and partners
• Excellent writing, editing, speaking/presentation skills, and a passion for storytelling
• The ability to excel in an ambiguous environment that’s always changing

You'll get to work on:

• Building and extending Shopify’s PR strategy across North America
• Develop, execute, analyze, and report on comprehensive targeted product PR campaigns
• Work closely with the PR team, as well as marketing teams to brainstorm unique story angles
• Train and provide strategic direction to company executives and spokespeople for media interviews, presentations, events and more
• Work closely with our product teams to identify, plan, and execute communications activities to support product launches, partnerships and more
• Ensure communications are consistent and leverage all opportunities to move Shopify's brand forward
• Collaborate multiple agency partners

If you're interested in helping us shape the future of commerce, click the ‘Apply now’ button to submit your application. At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities. Closing date: Friday, November 8 at 3:00 pm EST Apply for this job