Account Fleet Coordinator

Job Description

Responsibilities include but are not limited to:

• Act as a knowledgeable resource for all of their Fleet Management customers
• Coordinate and input vehicle orders for customers
• Primary or secondary point of contact for customers requesting information
• Assist the Account Manager by preparing documents and materials for customer meetings, and attend as requested
• Create and coordinate customer communication including lease documents and letters to customers
• Participate in monthly development meetings and assist to obtain department goals
• Manage all administrative duties related to the customer base
• Provide support to sales team

The ideal candidate will possess the following competencies:

Executing

• Takes action to meet goals and objectives
• Follows a business plan
• Accomplishes tasks according to the direction and instructions provided

Customer Service

• Provides excellent service to both internal and external customers
• Meets others’ needs in a timely manner and with a positive attitude
• Places others’ needs above one’s own needs

Working with a Team

• Works well with a diverse Group of individuals
• Places the team’s needs and goals ahead of those of the individual, when necessary
• Fosters an environment of teamwork

Planning and Organizing

• Schedules and plans for short-term and long-term tasks and goals
• Prioritizes activities and responsibilities to achieve goals and meet deadlines
• Works in an orderly, timely, and organized manner

Detail-Oriented

• Demonstrates a strong attention to detail
• Provides facts and details when conveying information
• Thoroughly reviews information for accuracy and consistency

Problem Solving

• Determines the best solution based on the facts available
• Addresses problems in a timely manner
• Provides multiple solutions (when applicable) for resolving problems

Communication

• Effectively communicates both verbally and in writing
• Clearly communicates messages, thoughts, and ideas to others
• Demonstrates strong presentation skills

Flexibility

• Readily adapts to change
• Moves easily from one task or responsibility to another
• Is able to perform tasks or complete processes in ambiguous situations

Equal Opportunity Employer/Disability/Veterans