Reengineering Manager (C12)

Job Description

The Reengineering Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong communication and diplomacy skills are required. Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.
Responsibilities:

• Manages one team (consisting of reengineering entry-level analysts).
• Uses prescribed Global reengineering methodology and process; Use a structured approach to reengineering across business through training coordination, workshop facilitation, etc.
• Provides day-to-day oversight of reengineering team and associated programs.
• Provides management reporting/presentations as needed.
• Prioritizes Reengineering opportunities and manage multiple simultaneous productivity programs/projects.
• Escalates project/program issues as appropriate and design plans for remediation.
• Partners as appropriate with the Project and Business Managers to deliver best practice reengineering solutions.
• Full leadership and/or supervisory responsibilities.
• Applies in-depth disciplinary knowledge of concepts and procedures within own area to resolve issues.
• Evaluates subordinates' performance and makes recommendations for pay increases, hiring, terminations and other personnel actions.
• Demonstrates a comprehensive understanding of how own area collectively integrates to contribute to achieving overall business goals.
• Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
• Directly impacts the area through shared responsibility for delivery of end results and contribution to planning, budget management and formulation of procedures; influences resource planning.
• Persuades and influences others through communication and diplomacy skills; may negotiate with external parties.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 5-8 years relevant experience
• Related business experience required;
• Practical experience in Project Management / Reengineering role for a multinational company
• PMP a plus, but not required
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated leadership, problem analysis and solving, and process improvement skills

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

-------------------------------------------------

------------------------------------------------------

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Citigroup Inc. and its subsidiaries ('Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity CLICK HERE.

To view the 'EEO is the Law' poster CLICK HERE. To view the EEO is the Law Supplement CLICK HERE.
To view the EEO Policy Statement CLICK HERE.
To view the Pay Transparency Posting CLICK HERE.