UX Designer II

Job Description

Expedia

Expedia Group Commerce Solutions (EGC) is part of Expedia Group’s eCommerce Platform (eCP) team. We are the provider of choice for the Expedia Group portfolio of global, well-known, online travel brands such as Expedia, Hotels.com, HomeAway, Orbitz, Egencia and Hotwire.

Our transactional commerce capabilities are leading the travel industry. While our technology and products have initially been built for internal use, their ambitious strengths represent a compelling opportunity to broaden Expedia Group’s reach in the ecosystem of travel providers.

As a UX designer in the EGC organization, you will join a talented, hardworking team that delivers outstanding web experiences that focus on travel payment products and services. While this role reports to the UX manager, it is encouraged that you be comfortable working independently with a global team that includes product managers, engineers, marketing and operations specialists. We strive daily to guide the future of customer interactions with our products, systems, and processes, and answer the most challenging commerce questions our customers face today.

In this role, customer-first thinking coupled with industry research will support every aspect of the product development lifecycle and result in intuitive and easy to use solutions. The ideal candidate will have the ability to deliver delightful end to end experiences demonstrating a strong, intrinsic design ability. This candidate should also possess accurate attention to detail, web expertise, and clear communication skills. You will be a part of a team that ideates and delivers innovative web app experiences that impact Expedia every day.

Responsibilities:

• Understand customers and their needs through relevant quantitative and qualitative research techniques to build user-centered design solutions.
• Guide the end to end design process, while contributing to the larger strategy through design solutions.
• Use business requirements, user and market research to assist in developing scenarios, use cases, and high-level design requirements.
• Develop conceptual diagrams, wireframes, visual mockups, click-throughs, and prototypes to communicate the underlying process and methodology.
• Deep understanding of competitive product offerings and customer needs and translating behavioral data and competitive analysis into design solutions.
• Collaborate across teams to improve the crafting, maintaining and optimizing our interaction and visual design patterns and frameworks.
• Familiarity with Expedia Guiding Principles https://www.expediagroup.com/about/vision-purpose-strategy-principles/

Experience and Qualifications:

• 3+ years of professional experience with design and variety of design tools such as Sketch, Figma, and Photoshop
• Experience working as a member of a collaborative team and working directly with developers to implement designs.
• Experience using best practices for mobile and web-based information and responsive/adaptive design techniques.
• Conducting user research and leveraging research provided by other trusted sources to improve the customer experience.
• Demonstrated proficiency in user-centered, usability and interaction design principles.
• A working knowledge of HTML5, CSS3 and basic web scripting practices.
• A professional or personal portfolio that demonstrates strong command of user-experience design principles and process.

Why join us?

Expedia Group recognizes that our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them to tools to do so.

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you!

Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.comTM, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.