Risk Operations Specialist 3 (10am - 6:30pm)- Buffalo, NY

Job Description

The Risk Operations Specialist 3 performs a variety of assignments with limited complexity. Most of the impact is related to the accuracy of tasks performed. Works under general supervision and established procedures. May service a range of products/services. Applies detailed knowledge of a wide range of specialized administrative/technical skills. Understands how duties relate/integrate with others in the team/unit. Exchanges moderately complex information with others. Basic knowledge of the organization and its policies required. Applies experience and simple judgment to make decisions within defined options or standard protocols – follows through on issues. Able to evaluate and select the correct solution in order to complete the task at hand.
Responsibilities:

• Responsible for executing the day-to-day Ops Control activities.
• Identification and prevention of potential operational gaps.
• Ensure daily follow up of reports extracted from Citi systems. Handling and resolving queries raised by customers/managers;
• Responsible to provide accurate data for analysis to Ops control head/ Management team whenever needed.
• Execute Operational control plan and strategy in conjunction with functional leadership and country business management. To liaise with management to ensure a strong ops controls framework is in place.
• Ensure compliance with global and regional functional policies, procedures and programs relating to operations.
• Manage operations risk and control utilizing key performance indicators. Identification and implementation of control initiatives which add value and enhance performance.
• Conduct periodic reviews and checks to identify process gaps including advisory and ad-hoc projects.
• Evaluate of Significant Control Events (e.g., negative metric trends, operating losses and “at risk” balances, frauds) for area of responsibility including performing deep dives of significant losses and performing root cause analysis of significant control-related issues.
• Maintain excellent relationships with relevant stakeholders.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Investigate and resolve the underlying causes of data input or systemic errors. Analyze and input month-end adjustments to exposure. Monitor Cash and Trade transactions that exceed approved credit lines, then seek approval from appropriate level of Risk Officer, as per ICG Risk policy. Monitor responses and release transactions based on approvals received.

Qualifications:

• 1 year experience with banking systems and procedures.
• Ability to work in Windows environment, proficient in the use of Excel, Access and Word required.
• Must be extremely organized, have great attention to detail and self-driven
• Ability to prioritize and multi-task based on urgency of business needs
• Must have ability to work independently, as well as in a team environment
• Excellent work ethic is mandatory
• Must be highly analytical
• Excellent verbal communication and business writing skills
• Intermediate PC skills, especially MS Excel; Access experience is a plus
• Existing knowledge of Credit Systems is a plus

Education:

• High School diploma or equivalent, Bachelors degree preferred

-------------------------------------------------

------------------------------------------------------

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Citigroup Inc. and its subsidiaries ('Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity CLICK HERE.

To view the 'EEO is the Law' poster CLICK HERE. To view the EEO is the Law Supplement CLICK HERE.
To view the EEO Policy Statement CLICK HERE.
To view the Pay Transparency Posting CLICK HERE.