E-Commerce Key Account Manager (m/f)

Job Description

As a big leading multinational company, we are pushing boundaries in the world of traditional and digital strategies with a spark for genuine creativity. There are no two days alike and that's what gets us excited every morning. That means working here is challenging, invigorating, and rewarding. We are one group, but with many opportunities. Join us and became a part of a group of 158 nationalities speaking 58 different languages through 140 countries! Having 36 iconic international brands in our Group portfolio makes your adventure limitless!

Do you want an exciting and diverse job in an international and dynamic working environment? Are you passionate about sales and excellent service experiences? Are you ready to challenge the status quo and think out of the box?

Then you might be just the talent we are looking for!

Join our successful team and apply for:

E-Commerce Key Account Manager (m/f)

Based in Sofia

As the E-Commerce Key Account Manager Adria-Balkan, your role is to build, manage and develop long-term E-Commerce relationships in order to achieve the targeted sales revenue by increasing the brand’s online presence.
You will develop the strategy, tactics and operational plans and execute directly the agreed plans in a best-in-class fashion – defining the client development and strategic roadmap. You will drive the E-Commerce agenda and boost the online sales of our brands, becoming a trusted strategic partner to our key E-Commerce clients. The role reports to the Commercial Director of Professional products division for Adria-Balkan.
Your Key Job Accountabilities:

• Lead and negotiate annual agreements with E-Commerce partners for Adria-Balkan
• Develop plan, KPI’s and goals for each E-Commerce partner
• Define and implement go-to-market strategy with cross functional teams (marketing, supply chain, sales) in order to create synergies, avoid any cannibalization between sites, and optimize results across channels
• Develop a customer centric business plan; turn shopper insights into business opportunities. Lead the brand and campaign activation.
• Identify new E-Commerce trends and opportunities for business growth and implement action plans
• Analyze and interpret E-Commerce partner’s sales reports to identify strengths, weaknesses and business opportunities
• Be the key contact person for the e-retailers in Bulgaria and develop strong partnerships with them
• Assume overall responsibility for the excellence in execution of the planned activities and for protecting the brands’ equity on the e-retailers’ web shops
• Have multi-brand portfolio experience

Our ideal candidate:

• You have minimum 2-3 years’ experience within account management / key account management / buyer / category manager ( from FMCG, luxury or professional industry )
• You are fluent in Bulgarian and English
• You are fact based, analytical and have complex problem solving skills
• You know how to make presentations that will involve and engage your audience
• You thrive in a dynamic and fast-paced environment
• You are extrovert and have the ability to build connections & a network in a complex matrix organization
• You have a hands-on and proactive approach and wants to drive results
• E-Commerce experience is seen as plus, but not required (it’s primarily a commercial role)

WHAT WE CAN OFFER YOU?

Local, regional or international career and development opportunities.

Amazing learning experience and support from our experts.

Learning the company culture, acquiring professional and technical skills, sharing experience and gaining expertise that are key to set you on the track to success and vital to L’Oréal growth.

OUR VALUES

Passion, innovation, entrepreneurial spirit, open-mindedness, quest for excellence and responsibility are in L'Oréal's genetic code.

If you are ready for this challenge apply with CV and cover letter in English!

Only short listed candidates will be contacted.

All applications will be treated in the strictest confidentiality.