Manager, RMS

Job Description

Role Description:
Designation: Manager
Location: Mumbai
Unit: Retail Measurement Service, Client Delivery

Main Accountabilities:
• Supervise a small client servicing team to ensure prompt delivery of service to the responsible clients
in order to achieve the set financial objectives and other operational performance indicators.
• Client Management: undertake analysis for both RMS & Analytics and share integrated output with
clients
• Project Management: participate in managing analytics projects with Product Execution team
• Technical: acquire knowledge of both RMS & Analytical solutions by attending requisite trainings
• Financial Management: participate in financial discussions with team leader and provide necessary
inputs
• Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with
senior management
• Drive client satisfaction by providing insights and actionable recommendations during presentations
or business reviews and also by providing value-added analyses and response to special requests.
• Undertake sales activities independently or in conjunction with senior staff in terms of preparation
and delivery of proposal and credentials
• Ensure the generation of required revenue from the assigned client portfolio and proper
contract
costing in order to meet the agreed budget targets
• Identify and recommend enhanced and new services that answer clients' business needs
• Build and maintain ongoing relationships with the identified key persons within the client organization

Typical Position Pre-requisites:

• MBA (desirable) with 4 to 7 years’ experience in FMCG / Service / Retail industry
• Strong Client Focus and Proactiveness
• Very Good Influencing, Persuading and Project Management Skills
• Working knowledge of statistics and multivariate analysis
• Working knowledge of research techniques and methodologies. Strong presentation skills, Logical
• thinking, Strong command on excel
• Effective writing skills