Job Description

Overview

Intuit’s Small Business and Self-Employed Group is devoted to creating tools and services that dramatically improve the chances of success for small businesses around the world - from mileage tracking to invoicing, from payroll to accounting, from creating new ways to access capital to forging deep connections to expertise.

A top pain point for small businesses and self-employed continues to be Getting Paid. Despite all the innovation in the payments industry, 64% of small businesses have invoices that are 60+ days outstanding with many that never ever get paid. Intuit’s Payments team is on a mission to transform this reality, with an ambition of delivering on the promise of “Get Paid faster for what you are owed.” We are on a journey of delivering this promise by making the experiences of our customers super simple.

We are seeking an exceptional Payments Strategy & Operations leader who is a creative problem solver with a passion for innovation and helping us revolutionize the way small businesses and self- employed individuals run their business and deliver on our mission of “powering prosperity around the world.”

Responsibilities

• Collaborate with cross functional leaders on driving growth across our $40B in annual payment charge volume business.
• Bring in external best practices, industry learnings and trends to drive continuous improvement and new strategic direction to the business.
• Ensure cross-functional alignment of goals and execution, set OKRs with teams and drive strategic partnership and new initiatives forward.
• Partner closely with executive leadership; manage cross-organizational processes, collaborate cross-functionally to develop and manage resourcing plans, and support business initiatives.
• Develop insightful recommendations on strategic priorities and go to market opportunities to meet business goals.
• Build models and perform analysis to support the business, including opportunity sizing,
  market/industry models and operational planning.
• Partner closely with marketing, product management, product development, customer care and finance to measure end-to-end performance of customer and business metrics.
• Lead and coach the team on data analysis, developing dashboards and working on hypothesis testing to drive breakthrough benefits.
• Execute in an intense, fast-paced, and highly iterative environment

Qualifications

• 7 plus years of strategy & operations experience at a top-tier management consulting, fintech and/or growth stage internet or software company.
• The ability to communicate results clearly and a focus on driving impact within the global Payments business.
• Exceptional collaboration and relationship-building skills ... leads and influences across boundaries and an enthusiastic “roll up your sleeves” mentality.
• Strategic and analytical thinker who is hypothesis driven and uses data, judgment & pattern recognition to learn and execute quickly.
• Ability to lead cross-functional groups and drive action
• Strong written and verbal communication skills
• High level of professionalism, passion and a sense of urgency to “make things happen”.
• MBA or similar education a plus

Options