Learning Program Strategist

Job Description

Accelerate Your Career

Drive global technology

With more than $2 billion in revenues, CDK Global is a leading global provider of integrated information technology and digital marketing solutions to the automotive retail and adjacent industries. Focused on enabling end-to-end automotive commerce, CDK provides solutions to dealers in more than 100 countries around the world, serving approximately 28,000 retail locations and most automotive manufacturers. CDK Global solutions automate and integrate critical processes from pre-sale targeted advertising to the sale, financing, insurance, parts supply, repair and maintenance of vehicles, with an increasing focus on utilizing data analytics and predictive intelligence.

We’re large enough to make a difference but small enough for your voice to be heard. This means that we are an organization where every person matters. You can make an impact on the success of our business and that of our customers regardless of what career you decide to pursue.

From data scientists to sales and client service experts, we’re hiring to support your growth and ours - Green light your career.

Position Summary

The Learning Program Strategist is responsible for serving as CDK’s Digital business learning brand ambassador and trusted advisor to key business and customer stakeholders. Additionally, the Learning Program Strategist is responsible for ensuring that the learning solutions delivered to internal CDK associates and external CDK customers are specifically targeted, timely, and support key business performance outcomes. To achieve this, the Learning Program Strategist is responsible for partnering with key business and customer stakeholders (as assigned) to:

• Build strategic business relationships
• Communicate core CDK Learning offerings and operating processes and obtain agreement for business support levels
• Identify strategic business priorities and initiatives
• Obtain and maintain alignment on learning priorities and initiatives
• Develop, communicate, and maintain curriculum roadmaps
• Continually measure effectiveness of programs and strategies

Position Responsibilities & Essential functions

• Conducts organizational, program and role level needs analysis to determine business priorities and performance outcomes for the audience group being supported.
• Works with Learning Solutions team to lead learning profile and role- and skills-based learning path design initiatives and strategies.
• Lead cross-functional teams in the establishment, planning and implementation of multiple projects and/or programs.
• Develop and manage learning curriculum and roll out new programs to relevant audiences.
• Develops roadmaps to visually illustrate timing of forecasted and pop-up learning initiatives quarter over quarter and high-level curriculum design structure
• Works closely with Learning Solutions leadership team to communicate and align on project scoping and support resourcing efforts
• Ensures the curriculum is effectively communicated to the audience and aligns with all other development efforts on the roadmap
• Works with the Learning Technology team to identify, gather and report on key learning analytics
• Evaluates and reports on effectiveness of training programs. Summarizes and reports learning evaluation findings to leadership and makes recommendations for improvement.
• Partners with Learning & Performance functional leaders to regularly and proactively discuss impactful feedback from learning audience and stakeholders and identify appropriate interventions, as needed

Qualifications & Job Requirements

• Bachelor’s Degree in related field
• Experience developing strategic enablement programs for an enterprise audience
• Minimum 8 years of prior experience in Instructional Design, Curriculum Development or similar function
• Ability to interact with all levels within the organization, particularly with senior and executive leadership
• Executive presence and effective presentation and facilitation skills
• Ability to build effective working relationships, including excellent communication skills, cross-cultural skills, and ability to proactively and productively address conflict
• Strong bias for action, decision making and ability to work independently
• Strong Project and Program Management skills
• Critical thinking and creative problem solving skills
• Ability to travel as needed (10%)
• Positive, proactive and able to always exercise great judgment
• Demonstrated ability to work independently and autonomously
  

PREFERRED ATTRIBUTES & Qualifications

• CDK Digital or Automotive dealership experience
• Master’s Degree in Learning Development
• PMP or CPLP certification
• Experience in metrics and measurement, finance and planning, and change management

CDK Global knows you have passions outside of work. You have family, friends, sporting events, and lots of things going on. That’s why we offer a comprehensive benefits package to not only take care of you but your family as well. All of our benefits are effective the first day of employment including 401K matching, paid time off to re-energize, donate your time to volunteer in your community, and tuition reimbursement to name a few.

At CDK, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.