SAP Ariba- Customer Technical Enablement, Senior Consultant Job

Job Description

Requisition ID: 231125
Work Area: Customer Service and Support
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time

COMPANY DESCRIPTION

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

SAP Ariba- Customer Technical Enablement, Senior Consultant

Location: Alpharetta, GA

Responsible for assessing technical and functional issues and developing system solutions for the deployment and the ongoing support of Ariba cloud and on-premise based products and solutions. This may include support of the customer throughout the life cycle of the customer engagement.

Core Tasks may include

• Providing expert functional and technical support (L2 & L3) across Ariba cloud as well as on-premise solutions
• Assessing customer systems and assist in system configuration
• Designing custom solutions for integrating Ariba with multiple customer legacy systems
• Managing technical performance expectations
• Planning and managing multiple customer projects and handling customer expectations effectively and efficiently
• Detailed planning of process implementation
• Defining detailed blueprint for development requirements
• Being an advisor to customers throughout the engagement
• Leading resolution of escalations
• Supporting system optimization and performance
• Taking project manager responsibility as required across one or more customer engagements
• Administration
• Project Management
• Data Movement Modeling
• De-Escalation
• Health Check
• Impact Analysis Modeling
• Infrastructure
• Support and resolution
• Integration & Orchestration
• IT-Strategy Creation
• Migration
• Migration Planning
• Migration Review / Evaluation
• Mobile Use-Case: Configuration & Implementation
• Optimization
• Performance and Tuning
• Project Review Technical
• Quality Assurance
• Roadmap Consulting
• Roles, Authorizations & User Mgmt
• System Copy
• System Upgrade
• Technical Architecture
• Technical Change Management
• Technical Conception
• Transformation Blueprint Creation
• Web Enablement
• Workshop Performance

Functional Experience

• At least five years professional experience thereof two years as a consultant
• Expert in at least one topic of SAP Ariba technology and good knowledge in at least one more
• Technical planning and deployment over the full project cycle
• Has experience supporting customer production environments and resolving production tickets
• Has experience with multiple deployments
• Plans and reviews concepts and detailed blueprints of IT projects
• Consulting experience across Ariba Cloud and On-Premise business
• Can successfully handle an escalation project
• Active Member of a cloud/technology related community

Degree in sciences (computer, natural, technical) or equivalent work experience

SAP Ariba and SAP Fieldglass strongly values being recognized as a customer-centric driven organization. Our #BeREAL Program ensures that all SAP Ariba and SAP Fieldglass employees factor optimizing the customer experience into every business decision they make.
What exactly does #BeREAL stand for? The R equals responsiveness to customers (including SAP Ariba colleagues), the E relates to empathy with understanding the culture of our customers and their business objectives, the A signifies being aligned with your SAP Ariba colleagues to deliver the best customer experience, and the L acknowledges that we lead our customers to realize value through our expertise.

To become a part of the SAP Ariba and SAP Fieldglass team, we ask all applicants to share experiences that embody the #BeREAL Commitment.

WHAT YOU GET FROM US
Success is what you make it. At SAP, we help you make it your own.
A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. (Americas: [email protected] or [email protected] , APJ: [email protected] , EMEA: C [email protected] ). Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor.

EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Successful candidates might be required to undergo a background verification with an external vendor.
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