Sales, Service and Delivery Mixer - Atlanta, GA

Job Description

Mixer Event - Sales, Service & Delivery

Service Technician

The Role:

As a Technician at Tesla, you’ll deliver exceptional service to customers and ensure our vehicles are running at their best every day. Technicians are the heart of each service location, deftly balancing incoming appointments, fulfilling daily service orders, and reinforcing our commitment to the ownership experience. With excellence being the passing grade, your ability to produce results and find ways to drive efficiency will directly impact and support Tesla’s mission. You’ll have the opportunity to develop valuable technical skills through a combination of training programs and on the job training, while working in an environment that’s fast-paced, dynamic, collaborative, and mission-driven.

Responsibilities

• Execute basic work on cars and, after training, perform high voltage related work, with or without supervision

• Partner with team members to drive efficiency and resolve complex issues

• Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment

• Follow all Tesla specified Repair Guidelines to the accepted quality levels

• Take ownership of the development of your technical expertise by creating and maintaining an Individual Development Plan, with the support of other team members and management

• Operate a variety of hand, power, and shop tools

• Perform equipment inspections

• Perform Pre-Delivery Inspections (PDI) of new cars

• Perform detailed daily record keeping and reporting, including records of time, expenses and materials

• Support other Service Centers, as needed

• Clean and detail vehicles, as needed

Requirements

• High School Diploma or Associate Degree/Certificate, or work experience in a related technology space (aeronautics, engines, electrical, ships, etc.)

• Demonstrated ability to learn new technologies and processes, and adapt to change

• Ability to innovate, solve complex issues, and present new ideas

• Ability to follow oral and written instructions with attention to detail

• Proven ability to effectively handle multiple priorities, organize workload, and meet deadlines

• Experience working in a team-based environment and achieving common goals

• Evidence of a "safety first" attitude

• Basic command of the English language

• Basic computer skills, including navigating web browsers and using standard applications like Excel and Word

• Valid driver’s license in the country in which you are applying, 2-year minimum driving record required with a clean driving history

Must be at least 18 years of age or older

Tesla Advisor

The Role:

Tesla Advisor will provide effective and engaging conversations with prospective customers to educate them on the benefits of our electric cars and solar products in a retail location. Think of this role as a consultative sales approach while delivering a high quality experience to customers.

Responsibilities:

• Engage prospective customers in retail locations, educating them about Tesla’s product offering, discuss benefits and answer questions

• Collaborate with team members to confirm test-drives and solar appointments

• Actively contribute to a positive team environment by collaborating and maintaining professionally amicable relationships

• Display creative problem solving in presenting solutions (financial, technical, lifestyle, practical) to customers considering going electric

Requirements:

• Bachelor’s degree or equivalent experience

• Self-starting entrepreneur with exceptional time management skills and great attention to detail

• Ability to prioritize multiple projects and adhere to business-critical deadlines

• Strong sense of team mentality and culture

• Ability to work evenings and weekends in a retail environment

• Must obtain and maintain all required state mandated licensing

• Legal right to work in the United States

• Must have and maintain a valid driver’s license and an acceptable and safe driving record

• Proficient with Microsoft Office suite and CRM tools (Salesforce preferred)

• All candidates must be able to successfully pass a pre-employment background check

Employees in the following states must have or obtain appropriate licensing for Motor Vehicle Sales:

• California

• Colorado

• Hawaii

• Maryland

• Nevada

• North Carolina

• Ohio

• Pennsylvania

• Tennessee

• Utah

• Virginia

• Washington, D.C.

Sales licensing process must be initiated upon offer acceptance. Tesla will provide guidance and monetary assistance in obtaining licenses.

Vehicle Readiness Specialist

The Role

The Vehicle Readiness Specialist is a key contributor to the Tesla experience by preparing vehicles for customers, and working with teammates to find opportunities for continuous improvement and new ways of vehicle readiness. This position is responsible for the high-quality preparation of customer cars, washing vehicles, and preparing new customer delivery vehicles. Success requires a desire to work quickly and efficiently, be challenged, have a high level of accountability, and a personal satisfaction in doing a great job.

Responsibilities:

· Clean service, loaner and gallery vehicles

· Clean vehicle exteriors and interiors in compliance with company standards

· Operate steamer, hoses, vacuums, and other equipment

· Ability to spot check and manage paint correction onsite as needed

· Track schedules, prioritize, and manage time effectively to meet deadlines

· Communicate with various teams that are involved in the vehicle orientation process

· Manage inventory and reorder supplies as need

· Troubleshoot issues and escalate to management through appropriate channels when needed

· Preform additional responsibilities as assigned to meet business needs

Requirements:

· Valid driver’s license in the country in which you are applying

· 2 year minimum driving record required with a clean driving history and ability to be insured

· High School diploma or equivalent

· Proven track record of great work ethic

· Demonstrated ability to be a team player

· Ability to lift 50-60 pounds

Tesla participates in the E-Verify Program