AIM Specialty Health Clerk I - Westchester, IL - PS17990

Job Description

Your Talent. Our Vision. At AIM Specialty Health (AIM) , a proud member of the Anthem, Inc. family of companies, it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care . This is an exceptional opportunity to do innovative work that means more to you and those we serve.

• Makes and receives phone calls to exchange information to accomplish tasks.
• Routinely files work, reports, etc. in case files and designated areas.
• Sorts, labels, alphabetizes documents/files, etc. for others to execute work effort.
• Extracts, sorts, preps, batches and routes documents within the company as needed.
• Operates camera/scanner and retrieves previously scanned information as needed.
• Copies incoming and outgoing correspondence.
• Other duties, as assigned . Contacts physician office, as needed, to obtain demographic information or related information.
• Help Referral Service Assistant’s (RSA’s), other AIM team, in daily duties
• Add faxes to cases, and transmit faxes as needed
• Case pushing via quick view
• Reviews case for completeness and follows up for additional information as final quality check to make sure cases are closed within respected time frames.
• Works closely with the AIM team to rectify administrative issues for cases based on business rules.
• Enters information and documents communications in system.
• Processes case closure and letter generation (when applicable).

• Requires a High School diploma or GED; up to 1 year of related work experience; or any combination of education and experience, which would provide an equivalent background.
• Basic analytical, communication and vocational skills and ability to operate basic equipment required.

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2016 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at antheminc.com/careers . EOE. M/F/Disability/Veteran.