Job Description
Key Job Accountabilities:
- Undertake in-depth analysis of the results to evaluate the demand for products and services.
- Establish diagnostics on the performance of L’Oréal within its parameters (brand,portfolio, category, etc.)
- Generate consumer insights, share them with the marketing teams and work with them to make the projects (products, services, communication) engaging for consumers
- Propose and formalize the scope of the market research projects (objectives,timeframes, human and material resources, costs),
- Guide CMI agencies on outsourced research projects and ensure the correct use and application of the Group's methodologies,
- Work with CMI agencies to produce high quality deliverables in line with project objectives.
- Track project performance ensuring adherence to agreed deadlines.
- Work with the internal clients (marketing teams, category management, digital, etc.) to develop their expertise and knowledge of the consumer and the generation of insights and market research.
- Take the role of adviser
Carry out consumer market insight (CMI) studies, gather all existing data and research.
Technical & Professional Competencies Required:
MARKET REASEARCH TOOLS EXPERTISE
- Demonstrates expertise on all types of market research methodology, panel analysis
BRAND, CONSUMER AND DIGITAL KNOWLEDGE
- Masters consumer, product and brand knowledge
INSIGHTMENT ACTIVATION
- Translates consumer and trends into meaningful insights
COLLABORATIVE LEADERSHIP
- Can deal with large volumes of work
- Pays attention to detail
- Is a good listener
- Is systematic and organized
- Deadline driven is non-negotiable
- Takes pride in their work
- Self-motivated / self-starter
Engages and leads stakeholders in collaboration
Education / Experience Required:
- Experience in a customized research agency, in client service, is key
- Bachelor’s Degree at a recognized institution essential
- Advanced level of experience in Microsoft Excel, Word and PowerPoint advantageous
- 3 – 5 years working experience
L’ORÉAL Competencies Required:
? Acts / leads with human sensitivity
? Displays sensitivity to our “metier”
? Demonstrates entrepreneurship and innovates
? Achieves results, with integrity
? Manages complexity
? Interacts effectively