Job Description

Analyst Business Operations

Submit Interest Add to Favorites Remove from Favorites Location: Renton, WA Additional Locations:
Job Number: 817337 Date posted: 08/14/2019 Description: Develops and documents procedures for delivery system business operations staff for all workflows. Ensures business procedures are in compliance with mandated federal regulations. Consults with Delivery System Business Services leadership team (associate directors, directors, and executive director) and service line directors on workflow modifications to business processes and software systems (Epic, iPayment, IBM, DSBS I&E, Sapient, QuickBooks, Centricity, PICIS, OneHealthPort, ProviderOne, BSRR). Provides direct end-user support services to Delivery System business operations staff and leadership. Facilitates the introduction, acceptance, integration, and effective use of business process software and integration of quality initiatives and Lean methodology in business operations functions. Develops training curriculum, instructional materials, and provides user training. Essential Responsibilities:

Analyzes incoming change requests, approving or escalating to leadership as appropriate.

Collaborates with various leaders and groups throughout Kaiser Permanente Washington's delivery system, to problem solve, test, and implement changes focused on improving business operations.

Consults with delivery system leadership on workflow modifications to business processes and systems.

Develops curriculum and performs training of various sizes.

Develops, documents, and maintains process, procedures and tools used by business operations staff, ensuring compliance with mandated federal regulations.

Facilitates the introduction, acceptance, integration, and effective use of business operations processes and tools.

Leads small to mid-sized projects, and supports complex projects and programs, independently moving work forward on behalf of the project.

Basic Qualifications: Experience

Minimum five (5) years of health care business operations or business process analytical experience, including experience training staff or doing presentations.

Minimum two (2) years of experience in project management and/or support.

Education

Bachelor's degree OR a minimum four (4) years of experience in a directly related field.

High School Diploma OR General Education Development (GED) is required.

License, Certification, Registration

N/A

Additional Requirements:

Ability to work both collaboratively and independently in a fast-paced environment with minimal direction

Analytical, written/verbal communication, leadership, and project management skills

Advanced computer skills in a Windows environment, including MS Word and Excel, including pivot tables and data manipulation

Knowledge of healthcare business operations workflows and processes

Strong analytical, written/verbal communication, leadership, training, and project management skills

Strong technical skills and Epic Cadence/Prelude proficiency

Preferred Qualifications:

Five (5) years of healthcare delivery system experience.

Two (2) years data analysis experience, utilizing data to draw conclusions to provide leadership-level recommendations

Two (2) years process improvement/analysis experience.

Two (2) years experience in project management.

Bachelor's degree.

Primary Location: Washington,Renton,Renton Administration - Glacier 1200 SW 27th St. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 8:00 AM Working Hours End: 5:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: Salaried, Non-Union, Exempt Job Level: Individual Contributor Job Category: Administration, Clerical and Support Services Department: Centralized Business Operations Support Travel: Yes, 15 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

Click here for additional requirements >

Submit Interest