Manager, Account Management

Job Description

Figma is adding to our team of passionate people who are revolutionizing the world of design. We are building a browser-based design tool that looks and feels as good as a native application and has all the additional power and advantages that come from being built upon the web platform. If you’re looking to work at a dynamic company who is building the future of design tools, welcome to Figma. As Manager, Account Management, you will lead a team of Account Managers responsible for the engagement, expansion and retention of our rapidly growing customer base. You will report to the Head of Sales.

What You'll Do

• Lead a team of motivated and diverse individuals to foster an environment of success
• Participate in customer meetings and workshops
• Be accountable for the expansion, engagement and retention of our fast growing Enterprise customer base
• Define our customer feedback loop with engineering, product and design; collaborate with marketing and support teams
• Assist in continual training and development, including mentorship, hiring and career growth
• Help shape and further develop account management processes and strategic initiatives
• Interview, hire and train new team members as we scale the business and company

What We Value

• 5+ years of experience in account management (preferably SaaS)
• 3+ years of experience in management
• Understanding of our technical and competitive landscape
• Ability to thrive in a constantly changing and growing environment
• Proven track record of leading successful and consistent sales teams

Benefits

• Competitive salary and equity package
• Health, dental, vision
• 401k plan with employer contribution
• Parental leave & support
• Flexible vacation time
• Culture of learning and development with a training allowance
• Daily lunches and snacks
• Pre-tax commuter benefits
• Cellphone reimbursement
• Dog-friendly office environment

About Figma Figma is the open design company founded in 2012 by Dylan Field and Evan Wallace. With our cloud-based screen design tool, teams achieve a shared understanding around design without worrying about syncing, exporting or installing software. Anyone involved in the product development process can share always up-to-date files with a link. That makes it easy to collaborate on the latest designs and prototypes and see their code attributes. Figma has simplified collaboration across the entire design process for thousands of companies like Microsoft, Slack and Uber and users, including designers, developers, product managers, marketers and others. To learn more and sign up for a free account visit www.figma.com . At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Apply for this job