Web developer

Job Description

Are you a Web Developer who is deeply passionate about the web and loves to make user experiences fascinating and dynamic? You define creativity combined with strong coding skills, deep understanding of enterprise systems and know that our existing customers demand great things for their custom solutions. A solid understanding of how web applications work including security, session management, and best development practices. You like to talk to customers and assure that your innovative projects meet and exceed their expectations for the best Zendesk experience possible.

What you get to do everyday

• Drive and code solutions for customers. Enabling innovative solutions for their Zendesk
• Collaborate with other key stakeholders to deliver on time tested and reusable code in a fast-paced environment
• Identify business need and adapt solutions that align with the customer's brand
• You work at the crossroads of business needs and development and can deliver rapid iterations that drive customer experience and satisfaction
• Drive out business requirements and complete functional and technical designs with the customer
• Work with professional services leadership and others to create beautifully simple technical solutions
• Strong organisational skills to juggle multiple tasks within the constraints of timelines and budgets with business acumen

What you bring to the role

• Minimum of 3+ years experience with web technologies to include:
• HTML5
• CSS3
• JavaScript
• Expert knowledge of compatibility and cross-browser issues
• Able to iterate quickly turning mockups into HTML and CSS
• A passion for the end-to-end solutions that drive the user experience and customer satisfaction
• Experience caring for the technical needs of sites, apps and integrations with high volume traffic
• Thorough understanding of how a mobile user experience differs from the experience on a web or other application
• Self-driven & detail oriented. You better be able to prioritise and multi-task because we have a lot of cool stuff for you to work on!
• Aggressive problem diagnosis and creative problem solving skills

What we can offer you

• The opportunity to learn, or improve on your skills in:
• Zendesk API
• Zendesk App Framework
• Zendesk Channel Framework
• Zendesk REST API
• ES6, jQuery, underscore, momentjs
• Bootsrap
• JWT, oauth
• Git
• Webpack
• Adobe
• InVision App

The best customer experiences are built with Zendesk. Zendesk’s powerful and flexible customer service and engagement platform scales to meet the needs of any business, from startups and small businesses to growth companies and enterprises. Zendesk serves businesses across a multitude of industries, with more than 125,000 paid customer accounts offering service and support in more than 30 languages. Headquartered in San Francisco, Zendesk operates worldwide with 15 offices in North America, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com . Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's Candidate Privacy Notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk’s use of your personal information. Apply for this job