Business Value Consultant

Job Description

UK & Ireland Business Value Consultant

Location: Staines -upon-Thames, United Kingdom

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.

We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.

We are growing the Business Value Consulting practice. We are a strategic team aligned with the Sales organization to collaboratively work with customers to define, measure and communicate value throughout their lifecycle. We develop business cases for the Global 2000 that project value realization for Boards of Directors, Chief Financial Officers and CIO’s to review and approve in response to capital appropriation requests for transformational investments in our cloud platform.

What you get to do in this role:

• Effectively execute all value based activities in the sales to drive consistent results and remain engaged with customers ensuring successful transition through their journey of adoption
• Using your consulting and advisory skills, you will facilitate discovery and lead workshops to understand key business issues, problem statements, and uncover value for our prospects and customers. Also, document and align the impact the ServiceNow solution will have on an organizations ability to operate and transform their business.
• Educate ServiceNow account teams on business value best practices and trends to improve value based selling and implementation strategies at ServiceNow
• Identify, lead and contribute to the creation of best practices, white papers, workshops, etc.

In order to be successful in this role, we need someone who has:

• 5-10+ years of experience in management consulting, value consulting, value engineering, financial/investment analysis or other applicable roles
• Undergraduate degree in comp. science, economics, engineering, finance, operations, etc. required
• Masters degree from a leading university preferred
• Executive presence while collaborating with and successfully influencing leaders to invest
• Strong verbal and written communication of qualitative and quantitative business cases
• Deep financial analysis and modeling of ROI and TCO concepts to justify business cases
• Innate curiosity to investigate business processes and evaluate the possibility of new business models
• Strong facilitation skills, to encourage clear articulation of the business issues and effective solution design by the relevant players
• Experience with enterprise cloud solutions
• Ability to identify and focus on high leverage activities.
• Acts with integrity and passion for the Company and Customer;
• Up to 60% travel to support sales efforts and industry events

We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.