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Product Manager, Growth

Stitch Fix

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Job Details

Location: 1 Montgomery Tower, San Francisco, CA 94104, USA Posted: Apr 03, 2019

Job Description

MultiThreaded Engineering, UX and Design at Stitch Fix About the Team

The New Client Product team at Stitch Fix is responsible for enabling new client acquisition initiatives and improving conversion rates to fuel new client acquisition in a way that is accretive to the business as a whole. Working in partnership with the the marketing, engineering, creative, UX, and algorithms team, we identify prospective client pain-points within the onboarding experience, develop hypotheses to alleviate those pain-points, and work with our cross-functional partners to launch, test, and analyze those hypotheses.

About the Role

As the product manager for growth, you will be responsible for shaping the client experience on Stitch Fix’s landing page and onboarding experience. You will partner closely with the Acquisition Marketing team to identify opportunities to test optimized onboarding experiences that leverage campaign, channel, intent, and visitor data to improve conversion rates of paid acquisition efforts. Working alongside the Data Science, UX, Creative, and Engineering teams you will creatively generate hypotheses and develop on-site experiences that will improve conversion rates. You will use a data-driven approach to understand current website and client behaviors, formulate and design A/B tests to influence those behaviors, and recommend additional test iterations or site implementations that show winning results. As a product manager on the team, you should have a strong understanding of website performance drivers and will be responsible for uncovering insights and opportunities via website and client data analysis.

You’re excited about this opportunity because...

  • You’ll have the opportunity to build a new program to improve conversion rates for paid marketing efforts from the ground up.
  • You’ll partner with the acquisition marketing team to optimize across the entire customer onboarding journey, from first ad experience through to conversion.
  • You’ll use a data- and testing-driven approach to generate insights to increase conversion rates.
  • Partner with engineering, UX, data science, and creative teams to develop the appropriate assets and website experiences to execute A/B tests.
  • Develop and present strategic recommendations based on your analysis of experiment performance to the team and management.

We’re excited about you because...

  • You are insatiably curious about consumer behavior and a desire to learn about those behaviors from the data, tools, and resources at our disposal.
  • Working cross-functionally is a way of life for you -- you thrive in environments where you must bring different disciplines and points of view together.
  • You are highly analytical, utilizing both quantitative and qualitative data to drive insights.
  • You can build a roadmap, taking into account long- and short-term priorities and cross-functional partners’ capacities and goals.
  • You have at least 4-6 years of total experience and 2-4 years of experience with landing page optimization and/or conversion rate optimization and A/B testing.
  • You have experience implementing personalized and/or segmented web experiences.
  • You have experience working with Dynamic Yield (or similar platform) and Google Analytics (a must have).
  • You have basic Javascript, CSS, and HTML skills that will allow you enable A/B tests on the consumer-facing website (strongly preferred).
  • You are highly-detail oriented and organized: you double-, triple-check everything you do and think proactively about nuances that could affect how you design tests or analysis.
  • You are a self-starter: You take ownership, are an inventive problem solver and have a high level of accountability.
  • Above all, you are bright, kind and goal-oriented.

You’ll love working at Stitch Fix because we...

  • We are a group of bright, kind and goal oriented people. You can be your authentic self here, and are empowered to encourage others to do the same!
  • We are a successful, fast-growing company at the forefront of tech and fashion, redefining retail for the next generation
  • We are a technologically and data-driven business
  • We are committed to our clients and connected through our vision of “Transforming the way people find what they love”
  • We love solving problems, thinking creatively and trying new things
  • We believe in autonomy & taking initiative
  • We are challenged, developed and have meaningful impact
  • We take what we do seriously. We don’t take ourselves seriously
  • We have a smart, experienced leadership team that wants to do it right & is open to new ideas
  • We offer competitive compensation packages and comprehensive health benefits
  • You will be proud to say that you work for Stitch Fix and will know that the work you do brings joy to our clients every day

About Stitch Fix

At Stitch Fix, we’re about personal styling for everybody and we believe in both a service and a workplace where you can be your best, most authentic self. We’re the first fashion retailer to combine technology and data science with the human instinct of a Stylist to deliver a deeply personalized shopping experience. This novel juxtaposition attracts a highly diverse group of talented people who are both thinkers and doers. All of this results in a simple, powerful offering to our customers and a successful, growing business serving millions of men, women, and kids. We believe we are only scratching the surface on our opportunity, and we’re looking for incredible people like you to help us carry on that trend .

About Stitch Fix

Stitch Fix empowers people to be their best selves—professionally and personally. We’re a team of bright, kind, goal-oriented individuals who care deeply about achieving great things. We know our individual strengths, but believe that we’re strongest together. Our company is transforming the retail experience as we know it—and we need your big ideas. We just might be the perfect fit.

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